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Facebook RTP Lab Lead in Altoona, Iowa

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

Facebook is seeking a forward thinking, experienced Release To Production (RTP) Lab Lead to join the Hardware Release to Production team. Key focus for this role will be in supporting large scale experiments and new hardware product (compute and storage) development within Facebook’s data center environment. We seek an engineer with a breadth of knowledge supporting and troubleshooting complex Linux environments. This role will be critical to the development of next generation hardware platforms deployed to connect Facebook’s growing community. Strong demonstrated cross functional engagement and independent problem solving skills should be core competencies. Additionally, the candidate should be able to demonstrate a deep technical understanding and ability to drive projects forward in one of the key following areas: Networking, Project Management, Tooling and Automation, Hardware, Systems Administration, New Product Validation (NPI).

Required Skills:

  1. Work with hardware design, validation teams, and vendors to test and deploy new server and storage products across our data center infrastructure.

  2. Identify, characterize, and root cause hardware failures and error conditions in pre-production hardware environments.

  3. Manage projects (experiments, NPI, and product testbeds) that require customization and integration of engineering sample hardware within Facebook’s production environment.

  4. Participate in program design, test, phase exit, and retrospective efforts.

  5. Test and troubleshoot new hardware products and components with minimal documentation and direction.

  6. Manage the full lifecycle for lab hardware assets from initial bring-up through end of life.

  7. Collaborate with hardware teams by running small scale experiments, collecting data, and providing feedback on failure symptoms for hardware platforms under test.

  8. Assist in the design and implementation of large scale experiments requiring custom integration of single or multiple racks of hardware, potentially including modification of the data center environment.

  9. Communicate and coordinate with other data center technical operations teams.

  10. Provide serviceability feedback on new hardware platforms.

  11. Serve as an escalation point regarding all Lab activities and NPI hardware to local datacenter staff.

  12. Maintain a hardware test lab operation within Facebook’s production data center environment.

Minimum Qualifications:

  1. BS or BA in technical field or commensurate experience

  2. 6+ years of experience with Linux and hardware systems support in an internet operations environment

  3. Experience working in a Linux CLI, leveraging Linux sysadmin tools to investigate and solve problems

  4. Experience supervising, training, mentoring, and/or leading other technicians

  5. Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console

  6. Cross functional communication with experience documenting and presenting to teams at all levels

  7. Experience managing technical projects with ambiguity

Preferred Qualifications:

  1. Experience working with hardware engineering teams in developing compute or storage products

  2. Exposure and experience working with software development teams during product lifecycle and hardware integration

  3. Experience with one or more of the following: Bash, PHP, Python, or Perl scripting

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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