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Iowa State University Administrative Assistant II in Ames, Iowa

Position Information:

Position Title:Administrative Assistant II

Job Group:Professional & Scientific

Required Minimum Qualifications:High school diploma or equivalent and 3 years of related experience

Preferred Qualifications:Experience in administrative support

Experience with event management

Experience in an environment with a high level of customer service

Experience with academic departments/programs in a higher education setting

Experience with software programs such as Microsoft Office Suite as well as web-based application systems such as Workday, and a proficiency with learning new software and systems

Job Description:

The Department of Industrial and Manufacturing Systems Engineering within the College of Engineering at Iowa State University is seeking an Administrative Specialist II to provide administrative and academic support for the department. This position serves in a customer service role as the primary contact and source for information and communication to internal and external constituents.

Duties supporting the department include curriculum-related financial management; academic and student event coordination, administrative and faculty support; data and report compilation and analysis; and project and job management.

The successful candidate will possess effective organizational and management skills; problem-solving and critical decision-making abilities; be an independent thinker; develop and administer processes and procedures; and have excellent customer service and communication skills, including the ability to work well with a diverse population. The selected candidate will be reliable and honest, with a strong work ethic, and be able to work independently and be team-oriented. All staff members are expected to interact collegially and maintain the highest standards of integrity and ethical behavior.

Level Guidelines• Career-level position demonstrating proficiency and knowledge of related competencies• Works under direct to general supervision and may receive guidance on more complex assignments• Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature• Applies thorough knowledge to respond to inquiries and requests• Able to resolve most problems and issues and respond to requests without escalation• Provides guidance to students• May provide supervision to one to two other staff or lead a small work team

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: November 15, 2022

Posting Close Date:November 22, 2022

Job Requisition Number:R10311

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University's Principles of Community. (https://www.diversity.iastate.edu/connect/principles)

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

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