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Iowa State University Administrative Assistant II in Ames, Iowa

Position Title:Administrative Assistant II

Job Group:Professional & Scientific

Required Minimum Qualifications:High school diploma or equivalent and 3 years of related experience

Preferred Qualifications:Experience demonstrating planning, organization, and project management skills.

Experience supporting multiple staff members particularly in a large, complex organization.

Experience which demonstrates knowledge in the following: payroll, record management, accounting accounts receivable/accounts payable (A/R-A/P), and general administrative duties.

Experience working in a University setting.

Job Description:

The Memorial Union (MU) at Iowa State University is seeking applicants for an Administrative Assistant II. This position will provide general office administration for the Student Engagement office including general staff support for ten full-time staff and two graduate assistants.

The Administrative Assistant II will provide excellent customer service and will address questions, requests, and concerns via phone, email, and walk-in guests concerning a variety of areas for Student Engagement and the Memorial Union. This position provides support for the registration process for approximately 800 student organizations and basic support for student organization management systems including the Student Organization Database, Student Organization Marketplace, and the Event Authorization system.

This position will coordinate various programs and services including the flyer distribution service, the annual allocation process for student organization office space, reservations for Lynn Fuhrer Lodge, and the biannual Get Involved Booklet. The Administrative Assistant II will recruit, interview, hire, train, schedule, supervise, and evaluate six Student Engagement Consultants (student staff), coordinating with other staff as needed.

This position will also assist with communications and marketing efforts for Student Engagement as well as financial tasks such as processing payments and deposits for departmental programs and services and acting as treasurer for the Focus Art Grant program. The successful candidate will demonstrate effective interpersonal skills; excellent oral and written communication skills; ability to work with a diverse student body, faculty, staff and general public within a team environment; commitment to diversity, equity, and inclusion; and ability to manage multiple tasks simultaneously.

The Memorial Union serves as the main event, programming, and meeting space for the Iowa State campus and the surrounding community. We are known for providing high level entertainment, engaging programs, outstanding services, and collaborative partnerships that align with the academic mission of Iowa State University. If you have the desire to be part of a fun and growing team, have a positive mindset towards your work, and are self-motivated we invite you to apply!

SummaryProvides administrative and clerical support to a department or group of professionals. Receives and responds to semi-routine correspondence following established procedures.Example of Duties• Performs a variety of administrative support activities.• Prepares minutes, notices, agendas, and correspondence.• Conducts moderately complex research, gathers data, and prepares reports.• Arranges calls and schedules meetings.• Makes travel reservations and itineraries.• Participates in regularly scheduled team meetings.• Edits documents for grammar, spelling, and punctuation errors.Level Guidelines• Career-level position demonstrating proficiency and knowledge of related competencies• Works under direct to general supervision and may receive guidance on more complex assignments• Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature• Applies thorough knowledge to respond to inquiries and requests• Able to resolve most problems and issues and respond to requests without escalation• Provides guidance to students• May provide supervision to one to two other staff or lead a small work team

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: May 26, 2023

Posting Close Date:June 8, 2023

Job Requisition Number:R11937

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University's Principles of Community. (

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email .

If you have questions about the application process please email or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources ( website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.