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Casey's Inc. Service Dispatch Coordinator - Monday-Friday 7:00 am-3:30 pm in Ankeny, Iowa

Casey's Store Support Center in Ankeny, IA, is searching for a full-time Service Dispatch Coordinator to join our Field Support Services Team. Our Field Support Services Team is responsible for assisting with the construction, maintenance, and repair of 2,400+ Casey's stores.

As a full-time Service Dispatch Coordinator, you will assist store team members in dispatching service for emergency and non-emergency repair work. You'll be responsible for responding to calls for service on all store equipment and property and dispatching service as needed, as well as ensure all calls are accurately logged in the dispatch data system.


  • Respond to calls for emergency/non-emergency service on all store equipment and property.

  • Respond to security calls and logs related issues into Emergency Signal System.

  • Responsible for dispatching Service Technician and equipment to assigned stores for replacement and repair of store equipment and property.

  • Responsible for hiring subcontractors in emergency situations. Escalates to Management for assistance with resolution if needed.

  • Responsible for accurately logging all calls into dispatch data system as received.

What you can expect when you join the Casey's Team:

  • A transformative culture putting service first and taking pride in caring for our guests, our communities, and each other.

  • Competitive pay

  • Dress for your day dress code, jeans are welcomed!

  • The opportunity to work for a big company that has not lost our small company feel. Our senior leadership team is engaged, involved and accessible!

  • What are you waiting for? Come be a part of a company that is growing, transforming and is here for good!

The hours for this position are Monday - Friday 7:00 am - 3:30 pm. This position will work in the office four (4) days per week and work remotely one (1) day per week.