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CommonSpirit Health Receptionist in Carlisle, Iowa

Receptionist

MercyOne Central Iowa ClinicsCarlisle, Iowa

Requisition ID 2022-275565 Employment Type Full Time Department Family Practice Clinic Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (7:00am - 5:00pm) Remote No Category Administrative and Clerical

Overview

MercyOne Central Iowa operates four not-for-profit Catholic medical centers in Des Moines West Des Moines Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care pediatric internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state with more than 7000 employees and a medical staff of more than 1000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.

We offer the following benefits to support you and your family:

  • Health/Dental/Vision Insurance

  • Flexible spending accounts

  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

  • Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults

  • Employee Assistance Program (EAP) for you and your family

  • Paid Time Off (PTO)

  • Tuition Assistance for career growth and development

  • Matching 401(k) and 457(b) Retirement Programs

  • Wellness Program

Responsibilities

The MercyOne Carlise Family Practice Clinic is looking for a Full Time Receptionist to join the team! Are you patient centered and thrive on providing top notch customer service? Consider joining our team as a clinic Receptionist. This person will be responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. The Receptionist will perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and direct them appropriately. Schedule appointments according to office guideline and be the welcoming greeter for the office.

What You'll Do:

  • Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

  • Answer phone calls and direct them appropriately.

  • Schedule appointments according to office guideline.

  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

  • Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

  • Prepare charts for patient appointments making sure all necessary information is complete.

  • Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

  • Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

  • Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

  • Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.

  • Other duties as assigned by management.

Qualifications

  • High school diploma or equivalent preferred

  • Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

please click here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOC_KnowYourRightsEnglish.pdf)

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.

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