Collabera Administrative Assistant in Cedar Rapids, Iowa

Administrative Assistant

Location:Cedar Rapids, IowaUS

Posted On:8/7/2018

Job Code:3234ACIowa

Job Description


• Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences.

• Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).

Essential Duties and Responsibilities:

• Fulfills all assigned customer account related requests in a timely manner.

Examples of tasks may include:

• Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.

• Fulfill customer document requests using approved processes and procedures.

• Ensure customer account privacy standards are maintained.

• Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.

• Use email, electronic queue, fax and hardcopy processes as appropriate

• Perform related duties as assigned by supervisor

Category:Non-IT code:new

Area Code


Job Requirements




• High school diploma

Type and Amount of Experience:

• Ability to follow instructions and important

• Ability to learn and use new systems very important

• Strong attention to detail and organizational skills are required

• Attendance and punctuality are essential for this position

• Previous clerical experience helpful

• Good oral and written communication skills

• Demonstrated team player

Software Expertise:

• Knowledge of MS applications (Word, Excel, Outlook) is helpful

• Must be able to learn – track and create reports, data entry

• Proficiency in keyboarding skills expected

Physical Requirements:

• Standard office environment including sitting while performing computer work

• Some walking to different areas of the department as duties require

• May include delivering paperwork or stack of items

Preferred Skills: