Mediacom Broadband Specialist V, Maintenance in Cedar Rapids, Iowa

Broadband Specialist V, Maintenance


City:Cedar Rapids, IA


Exempt Status:Non-Exempt

Employment Duration:Full time

Working Hours:7:30AM-4:30PM MON-FRI

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Performs field technical work. Primarily responsible for maintain the HFC plant from node to tap through routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system. Maintenance and troubleshoot the trunk system due to equipment and/or power failure.


  • Conducts system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF & optical knowledge/troubleshooting; sweep & balance HFC plant.

  • Sets trunk levels, sets-up and changes out trunk amplifiers, calculates signal level losses in cable and equipment for trunk lines and distribution lines.

  • Installs electronics and makes power connections; maintain power supplies.

  • Properly uses, stores and maintains all test equipment used in system.

  • Assumes full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. Prepares estimates for projects, providing bill of materials.

  • Works with connectors, fasteners and wire and uses hand tools; splices coax & fiber.

  • May perform all duties of Broadband Specialist I-IV, Technical Operations descriptions.

  • Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.

  • Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.

  • On-call duty may be required; Other functions that may be assigned.


  • High school diploma or GED required; Associates degree preferred.

  • Valid driver’s license; satisfactory driving record required.

  • Required – Minimum of 6 months experience as a Broadband Specialist IV, Technical Operations or 6+ years’ equivalent cable technician experience.

  • Preferred – NCTI – Introduction to Networking: Home and Peer-to-Peer Networks

  • Required - NCTI - Telephone Home Wiring

  • Knowledge of HFC plant, installs and service calls and Installing SMB Telecom Service

  • Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting.

  • Advanced level of mechanical skills for splicing.

  • Ability to interact and communicate with customers and co-workers.

  • Ability to work in high or tight spaces.

  • Ability to work in all weather conditions and at various heights.

  • Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.

  • Ability to trouble shoot customer premise equipment and cable issues.


  • Strenuous – Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.