United Fire Group Claims Administrative Assistant I in Cedar Rapids, Iowa


UFG offers you an award-winning workplace and a trustworthy, financially stable company. While we’ve always known our commitment to employees and financial stewardship, it is good to have others recognize our dedicated efforts. We've been named an Iowa Top Workplace by theDes Moines Registerfor four consecutive years, and included onForbes’“America’s Most Trustworthy Financial Companies” every year since 2014. Additionally, UFG is a super-regional property and casualty insurer rated “A” (Excellent) by A.M. Best Company.

UFG is looking to hiring a claims administrative assistant. The incumbent will spend majority of their time transcribing reports, recorded statements, letters, forms and memos for our claims staff. This position will also assist our claims records and supply team when necessary.

The hours for this position is 10:00 am - 6:30 pm


  • Type/transcribe captioned outlines, letters, memos, reports and other correspondences from claims staff.

  • Produce forms, letters and other various correspondences.

  • Maintain electronic claim file in proper order.

  • Place enter correspondences in electronic file folder and document type.

  • Assist record librarians with daily workflow and mail preparation.

  • Index new claim information into imaging system and initiate the proper workflow to allow mail to move to proper individuals.

  • Distribute checks, labels faxes or other documents to proper individuals.

  • Provide assistance by answering and routing overflow phone calls.

  • Other duties as assigned.


  • High school diploma is required

  • 3 - 5 years of medical transcription experience required

  • Excellent transcription and typing skills

  • Ability to spend long hours at computer

  • Ability to type 50 words per minute

  • Proficient use of a personal computer

  • Strong organizational skills

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Job ID2018-1831

of Openings1

Job LocationsUS-IA-Cedar Rapids



Company Car Provided?No