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Robert Half International Customer Care Representative Annuities in CEDAR RAPIDS, Iowa

Description

Customer Service Representative Openings!

Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for work in Cedar Rapids, Iowa and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!

Your responsibilities

  • Retrieve and oversee the sending of written business communications

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

  • Organize and route incoming telephone calls

Requirements

  • Experience performing extensive research to resolve complex customer inquiries

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Experience with Microsoft Office required

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Excellent customer service and office administrative skills

  • Strong communication skills and able to receive criticism well

  • Call Center Customer Service experience

  • Customer service experience preferred

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $9.90 - $11.46 / Hourly

Location: CEDAR RAPIDS, IA

Date Posted: September 10, 2019

Employment Type: Temporary

Job Reference: 01502-0011155482

Staffing Area: OfficeTeam

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