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Aerotek Customer Service Representative in Cedar Rapids, Iowa

100% REMOTE WORK, LOOKING FOR CANDIDATES IN EASTERN IOWA, EQUIPMENT WILL BE PROVIDED, PAY INCREASES

Description:

Take an average of about 100 plus calls per day from insurance companies

Abiding by a script to receive and verify information with insurance reps

Will verify the vin number of vehicle, ID number, and Insurance Company they are speaking to

Will complete data entry for the vehicle damages

Will also conduct the same process from about 7 emails and faxes per day

Will be working on a computer going to various screens inputting data given by the insurance company to find the final total of the car

Customer service is the number one priority, all calls are business to business calls no selling or having to deal with angry customers

There is a conversion matrix that processes what the values would be and about 20% of calls do not give an instant value which is when they go to the Valuators

Skills:

customer service, data entry, Call Center Support, retail, restaurant, hospitality

Top Skills Details:

customer service, data entry, Call Center Support

Additional Skills & Qualifications:

MUST HAVES:

Needs working internet since they are working from home- WILL NEED WEBCAM TO COMPLETE VIRTUAL INTERVIEW

Candidates need good work history and cant have had more than 3 jobs in 2 years. If they do, the reasons must be valid and understandable

1 year of customer service experience (open to retail, call center, restaurant, etc.)

High School Diploma or GED

Experience Level:

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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