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Robert Half International Customer Service Representative in CEDAR RAPIDS, Iowa

Description

Join Our Team as a Customer Service Representative!

OfficeTeam has an opening for an articulate, highly-skilled Customer Service Representative in the growing Outsourcing industry. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This short-term temporary-to-full-time Customer Service Representative position in Cedar Rapids, Iowa could be perfect for you!

How you will make an impact

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Retrieve and oversee the sending of written business communications

  • Manage and place incoming telephone calls

  • Deliver outstanding, friendly customer service in a timely fashion

Requirements

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Strong customer service and office administrative skills

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent problem-solving skills

  • Excellent oral and written communications skills

  • Complaints experience required

  • Customer service experience

  • Import customer service experience

  • Foundational knowledge in export customer service

  • Proficient with diversified computer software and systems

  • Proficiency with Microsoft office applications

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $11.40 - $12.00 / Hourly

Location: CEDAR RAPIDS, IA

Date Posted: October 15, 2020

Employment Type: Temp to Hire

Job Reference: 01520-0011558413

Staffing Area: Office u0026 Administrative

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