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Kelly Services Customer Service Representative in Cedar Rapids, Iowa

Kelly Services is looking for Customer Service Representatives to work for a Cedar Rapids logistics company on a short-term basis until end of August/early September.

As a Customer Service Rep you will be calling outbound to current customers and giving them an updated timeframe for when their shipment is to arrive and discussing any delays or issues that may have come up during the transport of shipments. We're looking for someone friendly, energetic and with great attendance!

Monday-Friday, 1st shift. $16/hr and overtime is available to pick up additional hours if wanted!

Interested? Apply today, only 2 spots left!

Job Duties:

• Calling current customers and providing ETAs for shipments

• Advising customers of any delays or issues with the delivery

• Verifying information and updating system information if necessary

• Occasionally sending email correspondence regarding shipment updates

• Documenting thoroughly

Qualifications:

• Basic knowledge of Microsoft suite-- specifically Teams and Outlook

• Ability to learn new systems

• Basic computer knowledge

• Reliability and dedicated

• Previous customer service experience

This is an IN-OFFICE position and is NOT remote. COVID procedures are being followed.

Interested? Apply today!

Why Kelly ® ?

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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