U.S. Bank Elavon Sales Manager - MSP Channel in Cedar Rapids, Iowa

Elavon provides end-to-end payment processing services to merchants and financial institutions in the United States, Canada, Mexico, Puerto Rico, and throughout Europe. Our payment products are supported by the most reliable network in the industry and include credit and debit card processing, electronic check services, gift cards, dynamic currency conversion, multi-currency support, and cross-border acquiring. We handle every aspect of the acquiring relationship—transaction processing, risk and underwriting, settlement, equipment deployment, chargeback management, reporting, and customer service. Our customers can also count on us to keep their payment processing compliant with changing payment security requirements.

Elavon employs about 3,600 people located worldwide. Together, we support more than one million clients spread among the retail, restaurant, hospitality, government, healthcare, education, and e-commerce sectors. Elavon utilizes a white-label branding model, and we work with strong partners to market our services through a variety of sales channels, including large financial institutions, community banks, trade associations, government agencies, and ISOs/MSPs. We are the:

#1 airline processor

#2 hospitality processor

#4 U.S. acquirer, based on bank card volume

#6 European acquirer

Elavon’s Global Acquiring Solutions organization is part of U.S. Bank’s Payment Services division. U.S. Bancorp at http://www.usbancorp.com/cgiw/cfm/about/index.cfm _is the fifth-largest commercial bank in the United States.

As a Sales Manager in the Third Party Sales Channel (MSP Channel), you will recruit and manage our Independent Contractor program across the US. You will have exposure to a diverse group of entrepreneurial clients while coaching them and educating them on an exciting, rapidly evolving industry. The Sales Manager position is part of Elavon’s Monarch agent program, which is designed to propel and grow the Third Party Sales Channel. The candidate shall be responsible for sales and revenue goals through the development and implementation of a strategic plan which will be developed by the candidate. The successful candidate and their team must have the ability to leverage existing relationships to generate new customer relationships and referral sources while aggressively sourcing new relationships.

The Sales Manager in the Monarch agent program will work in a fast-paced environment where they deeply understand all the details of Elavon’s Third Party Sales Channel. The Sales Manager should always be looking for new and innovative ways to drive new sales agents and referral relationships into Elavon to ensure the highest level of results.

Responsibilities of a Sales Manager in the Third Party Sales Channel include the following;

  • Assists in establishing departmental financial resources and helps to provide effective leadership managing those financial resources;

  • Assists with preparation of capital and operating budgets, as well as departmental head counts;

  • Assertively develops a strategy that will enable sales representatives to actively acquire new business relationships and meet measurable goals related to target penetration, as well as new business profitability;

  • Assists in the development of sales staff through exhibiting professional behavior and promoting positive relationships;

  • Effectively identifies and reports process improvement plans to executive management;

  • Effectively manages department budget, including all expenses;

  • Assists with establishment of department direction toward achievement of corporate goals, directs department operations toward achievement of corporate objectives, and participates in development of mid-stream corrections to department operational and/or financial performance;

  • Effectively manages company and departmental resources;

  • Uses high level knowledge of regional/local operations to support/enhance company geographic sales in support of business objectives;

  • Assists in the management of the operational, financial, and human performance of department, including performing or directing department management toward completing performance evaluations, providing disciplinary actions, staffing, and other similar tasks;

  • Maintains high level of knowledge of department functions and is a technical expert with regard to problem resolution/subject matter issues; and

  • Complies with Business Conduct Code of Elavon in work-related matters and reports violations, or suspected violations, immediately to proper company representative.


Basic Qualifications

  • Bachelor's degree in business or a related field, or equivalent, relevant work experience

  • Five to eight years of relevant senior sales experience in the payment services industry, including:

  • Top-performing sales individual who is currently working within the payments industry

  • Must be able to put together a concise, articulate sales plan

  • Must be able to hit the ground running, aggressive at cold calling, and prospecting

  • Must work closely with other business units to ensure strategies and initiatives are successfully implemented

  • Certified Payments Professional

  • Strong fiscal and operational management skills

  • Ability to analyze a P/L, balance sheet, and cash flow statement

  • Excellent proficiency of of Microsoft Office, including Excel, PowerPoint, and Access

  • Ability to read, analyze, and interpret common business documents, including company policies, procedures, and corporate communication

  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or corporate management

  • Ability to solve practical problems and deal with variety of variables in situations where only limited standardization exists

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

  • Proven effective, team-oriented leadership skills

  • Strong ability to problem solve and to provide follow through on problems

  • Consistently provides calm, pleasant, customer-focused behaviors with all customers and coworkers

  • Maintain confidentiality of customer and company information

  • Ability to handle multiple tasks accurately and with minimal supervision

  • Ability to provide motivational leadership

  • Demonstrated leadership skills, including staff development, communication, etc.

  • Three or more years supervisory/management experience in similar industry

  • Ability to travel three to five days out of the month

Preferred Qualifications

  • Master's degree

Job: Sales

Primary Location: United States

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180041745

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.