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Robert Half International Sr. Customer Service Associate 2 in CEDAR RAPIDS, Iowa


Robert Half is working with a well established Cedar Rapids organization. This position will require a high level of organization and client follow up. You will be responsible for making sure customer orders are accurately and efficiently. This position will start remote and eventually moving onsite, so you must be able to eventually report onsite to Cedar Rapids, IA.

  • Manage on-going changes to the SAP Sales Orders.

  • Monitoring SAP Shipping, Inventory and Billing reports and taking the appropriate actions is also requisite.

  • Making decisions that affect sales, profit, and on-time delivery performance.

  • Required knowledge of contract and purchase order structures, customer requirements, invoicing and quality processes.

  • Strong PC skills are also necessary particularly the ability to manage and analyze business information using Microsoft Excel.

  • The ability to communicate effectively with a variety of sources within the company and with customers is needed.


Previous Customer Service

Sales Support experience

Experience with SAP

Advanced in Excel

Strong communication

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

Salary: $15.20 - $17.00 / Hourly


Date Posted: February 9, 2021

Employment Type: Temporary

Job Reference: 01520-0011700093

Staffing Area: Office u0026 Administrative