CRST The Transportation Solution, Inc. Transportation Administrator - Pharma in Cedar Rapids, Iowa
Transportation Administrator - Pharma
Location IA, Cedar Rapids
Division/Department Expedited Solutions
# of openings 2
CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.
Transportation Administrator - Pharma
Job Summary:The Transportation Administrator - Pharma is responsible for monitoring and tracking load and reefer temperature information and other data per customer requirements. This role ensures operations provides excellent customer service while meeting customer and CRST performance goals for the pharma OTR division.
This position MAY qualify for SHIFT DIFFERENTIAL PAY depening on hours worked! Earn an additional $2,400 on top of your base pay! Inquire now to learn more!
Essential Duties and Responsibilities:
Monitor and track the pharma loads, including monitoring all temperature readings for pharma health-science reefers
Update Trailer Temperature Check binder, performing temp checks, escalating warnings and tracking teams for excessive breaks in 30-minute intervals.
Contact DMs around the need for late-notifications for late pick-ups and deliveries, service failures, warming or cooling trends in trailer, alarms from possible mechanical failures, and other issues as needed
Send driver security profiles and information in advance (minimum of 24 hours). Further details provided in the ‘Driver Information Update Checklist’ to be completed in the AM and PM (attached)
Provide temp data to customers, including Amgen (weekly moves temp data - Amgen box) and Amneal (weekly moves temp data – e-mail group), and customer-requested PODs
Complete customs paperwork for border crossings per customer
Clean the ‘whole’ board, to reflect home-times, pickups, deliveries, etc. during a weekend shift, if applicable
Recover loads when load planning department is not on-site
Perform other DM duties, including assigning trucks/subunits, rentals, hotel rooms, PM appointments and catching up driver’s dispatch through QUALCOMM as requested/needed
Manage customer e-mails
Answer all-related questions/concerns for pharma loads
Recover loads as needed
Handle all breakdowns and coordinate with VRT
Assist other pharma driver managers driver managers when needed, including contacting drivers to get loads accepted
Coach Drivers to adhere to CRST and government safety guidelines
Proven track record of successful performance
Leads with integrity and operates with a moral compass
Exhibits a strong work ethic and is loyal
Has aspirations for future success
Commands a professional presence
Drives for results with an appropriate level of urgency
Maximizes relationships, fosters collaboration and builds trust
Communicates effectively – speaks with impact, listens and writes effectively
Develops self through continuous learning
Minimum Qualification Requirements:
Previous experience in a related field preferred
High school diploma or GED required and a degree in a related field preferred
Basic computer skills required
Must be able to multi-task in a fast paced environment
The CRST core values:Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors and Communities.
EEO Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
CRST The Transportation Solution, Inc.
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