TelCom Construction Traveling Broadband Install Technician in Clear Lake, Iowa
Overview and Essential Functions
Install, disconnect, reconnect, add, change and troubleshoot low voltage telecommunications lines such as cable TV, fiber optic, internet, telephone and/or alarm equipment in accordance with guidelines.
Use small hand tools, power tools, and test equipment. Ensure that service operates within prescribed parameters
Attempt to identify and remedy sources of customer-perceived problems
Drive company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
Clean, maintain, and stock vehicle and equipment in order to be prepared to perform required duties
Complete paperwork accurately, and reports and records work order status updates
Greet customers in the home while conducting walk through
Review all requested services with the customer in order to ensure understanding and agreement
Interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Provide customer education regarding product and service usage
Minimum 18 years of age
High School Diploma or equivalent
Must be available to work weekends (as needed)
Valid driver's license and a good driving record
Ability to lift up to 50 lbs with or without accommodations
Ability to carry a 28’ ladder
Ability to work in tight spaces such as a crawl space of a house
Due to safety reasons, maximum bodyweight restriction must not exceed 350 pounds
Good, professional written and verbal communication skills
Able to work in a fast-paced, time sensitive environment
Travel is required
Benefits and Company Summary
Paid lodging and per diem when overnight travel is required
Company vehicles for business use
Comprehensive benefit package including: Medical, Dental, Vision, Accident, Critical Illness, Life and AD&D, Short and Long-term disability insurance, Legal, both traditional and ROTH 401k retirement plans with company match, Company stock purchase program and tuition reimbursement
Paid time off
7 paid annual Holidays
Advancement opportunities, including ongoing training opportunities, for individuals demonstrating an aptitude and drive to expand their skill base as well as the determination and positive attitude to progress their career
TelCom Construction is a full service, turnkey telecommunications utility contractor with a growing market presence within the industry. Headquartered in Clearwater, MN and with locations throughout the Upper Midwest, our focus on midwestern values and continuously delivering a quality product with attention to safety, integrity and customer satisfaction has driven our success.
TelCom is proud to be an EEO/AA and Veteran-Friendly employer!
To apply for this opportunity, please visit our career page at www.telcomconstruction.com/careers.
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.