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Co-op services Credit Union VP, Learning & Organizational Effectiveness in Clive, Iowa

Company Pandemic Response

Ensuring the health and safety of everyone that works at CO-OP is of primary importance to us. The majority of our organization continues to be in a work-from-home status. This allows for better social distancing practices for those of our employees that do remain in our office locations. We continue to work diligently to maintain everyone’s health and safety by keeping the facilities clean, having everyone screened for temperatures upon entry and providing information about symptoms and what to do if employees feel sick. Our COVID response team has been working tirelessly since March and continues to provide transparent communication around COVID cases and re-entry plans.

The Opportunity

We are seeking a talentedVP, Learning & Organizational Effectivenessto oversee all operations within the organization's learning, development, and organizational effectiveness functions. Primarily responsible for setting the strategic vision, direction, goal setting, and execution for the Learning and Organizational Effectiveness function in alignment with organizational objectives. Establishes departmental policies, practices, and procedures that have a significant impact on the organization's long-term success.

  • This position isflexibly-remote. That means that this position is currently remote due to COVID. Once we make the transition back into the office, there may be flexibility for a hybrid schedule of both remote and in-office work.

What You Can Look Forward to

  • Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.

  • Sets the strategic objectives for the Learning and Organizational Effectiveness organization, and executes against goals and objectives.

  • Provides leadership for a learning environment which is conducive to the provision of development and education for all employees, trainees and students.

  • Directs the assessment of skill gaps or training needs, the creation of training content or materials, and the coordination and delivery or training sessions.

  • Develops and implements organizational learning policies and programs.

  • Measures and reports on the success of learning programs.

  • Develops and implements CO-OP’s culture strategy, serving as architect and champion to help the organization achieve our strategic priorities around constructive culture, leader development, and internal capability.

  • Responsible for growing CO-OP’s culture through diversity, equity, and inclusion engagement efforts.

  • Provides consulting, design, and facilitation in planning, building, and maintaining high leverage organization capabilities.

  • Uses diagnostic tools and processes to conduct or direct the conduct of organizational assessments.

  • Works with leadership to provide leadership development and solve organizational issues.

  • Provides technical advice, tools, techniques, and coaching in the areas of organization effectiveness, leadership, and CO-OP’s key behaviors and leadership cornerstones.

  • Provides consulting expertise on major organizational development and change initiatives.

  • Manages specific change projects to include design, development, execution, and implementation.

  • Drives culture and strategies to establish an optimized employee experience.

  • In conjunction with HR leadership team partners drives employee engagement strategies.

  • Facilitates a culture of performance and accountability in leadership and serves as consultant to drive change and improvements.

  • Contributes to the institution knowledge of the latest people strategy trends, practices and state-of- the-art technology to facilitate the best employee experience and optimized workforce.

  • Provides overall leadership, direction and coordination for all operating areas and teams within range of responsibility.

  • Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.

  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You’ll Need to Succeed

  • Bachelor's degree required.

  • Master's degree in adult learning and education, organizational development, industrial psychology, human resources, or related field desired.

  • Minimum of 10 years of progressively responsible management/supervisory level experience in human resources in a complex and progressive human resources environment is required.

  • Experience in on site and virtual working environment is strongly preferred.

  • Deep knowledge in the areas of organization development, culture and organizational change, curriculum development, adult learning, learning and organizational assessment, leadership and talent development, innovative working styles, learning styles, and program design and delivery.

Why Join CO-OP?

CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce; ensuring that our employee base reflects the consumers we serve; cultivating a workplace in which every employee can live up to their full potential. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP’s commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

The Perks

  • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.

  • Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays.

  • Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.

  • 401K with generous company match.

  • Tuition reimbursement.

    For Colorado Applicants: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is between $128,000 and $167,000. Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

    This position qualifies for the following benefits; CO-OP Financial offers a competitive Total Rewards package: 401(k) with generous company match, Health, Dental, and Vision Insurance options, Health Savings Account/Flexible Spending Account, Life Insurance, Short- and Long-Term disability benefits, Pregnancy and Parental Leave, Tuition Reimbursement, Paid Time Off (PTO), Paid Holidays, Community Volunteer Time Off, and an Employee Assistance Program.

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Job LocationsUS-IA-Clive | US-TX-Fort Worth | US

Req No. 2021-7847

Category Management

Type Full-Time