Kirkwood Community College Center Assistant, Kirkwood Regional Center at the University of Iowa in Coralville, Iowa

Center Assistant, Kirkwood Regional Center at the University of Iowa

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Center Assistant, Kirkwood Regional Center at the University of Iowa

Salary

$16.11 Hourly

Location

Coralville, IA

Job Type

Full-Time Board-Approved

Division

Academic Affairs

Job Number

00199

  • Description

  • Benefits

  • Questions

JOB GOAL:

To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY:

Under limited supervision, performs student support and general office work at the administrative support level. This includes, but is not limited to coordination of distance learning and other college credit classes, continuing education activities, routine correspondence, student assessments, general software support to students, and maintaining confidential student and center records. A high degree of independent judgment and cooperation with other college employees, departments as well as with facility partners Grant Wood AEA and the University of Iowa is expected. This individual must possess the ability to work as a member of a team providing a high level of front-line customer service. This position may require working up to two evenings per week and other work hours as assigned to accommodate the Center's hours and operations.

UNIVERSAL CORE COMPETENCIES:

  • Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.

  • Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.

  • Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.

  • Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.

  • Lead- regardless of title, through positive influence.

DUTIES/RESPONSIBILITIES:

  • Assist in scheduling, promotion, registration and starting of all Kirkwood offerings.

  • Serve as distance learning site coordinator including orientation, materials distribution and test monitoring.

  • Assist with scheduling and supervising building personnel and work study students.

  • Assist with budgets and process payroll for credit and non-credit offerings.

  • Assist with student support activities including general software support, preliminary academic advising, financial aid, ADA accommodations and tutoring.

  • Serve as a liaison for all partnership activities, including community, college, high school partnerships, facility tenants including Grant Wood AEA, iCAN and the University of Iowa.

  • Monitor and schedule routine building maintenance.

  • Function as a receptionist for the center.

  • Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

  • Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.

  • Ability to organize and present various concepts of advising to a wide range of students with varying backgrounds and abilities.

  • Must be an enthusiastic, self-motivated, and energetic individual with the ability to meet and deal effectively and courteously with students, College personnel, and all the members of the community.

  • Ability to assume responsibility; deal effectively with problems, and exercise independent judgment when making decisions.

  • Ability to read, understand, and express oneself clearly and effectively in oral and written form and ability to request clarification when needed.

  • Possess thorough knowledge of office methods and procedures, office equipment and telephone techniques.

  • Ability to access, input, and retrieve information from a computer for word-processing, data base information and mainframe.

  • Ability to work efficiently and effectively in an atmosphere of frequent interruption.

  • Possess knowledge of, and ability to make decision consistent with, college policies and procedures.

  • Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. May travel to main campus facilities, off-campus facilities, and schools and businesses to meet with College and community personnel occasionally (12-33%).

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalency required. Any combination of three years of full-time office experience or an appropriate Associate degree. Must have at least one year experience using word processing/microcomputer equipment. Must have a valid driver's license and own transportation.

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

  • Will certify to meet the requirements of the Occupational Safety and Health Administration's (OSHA's) Blood borne Pathogen Standard.

    EEO AA/STATEMENT:

Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, or genetic information. Veteran status will also be respected and protected to the extent covered by law.

Kirkwood offers a wide range of employee benefits. Read more about them here!

01

Do you have a high school diploma/equivalent with a combination of three years of full-time office experience or an Associate degree?

  • Yes

  • No

02

Do you have a valid driver's license?

  • Yes

  • No

03

Explain your customer service experience.

04

What experience do you have working in higher education?

Required Question

Agency

Kirkwood Community College

Address

6301 Kirkwood Blvd SW

Cedar Rapids, Iowa, 52404

Phone

319-398-5572

Website

http://www.kirkwood.edu