Robert Half International Customer Service Representative in DAVENPORT, Iowa
Opportunities for a Customer Service Representative!
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Insurance industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. This short-term temporary Customer Service Representative position in Davenport, Iowa could be perfect for you!
Field and send out send written business correspondence
You will likely support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Offer friendly, accurate customer service in a timely fashion
Strong computer skills including customer database systems
achievement oriented, positive attitude and an approach to work rooted in professionalism
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Excellent oral and written communication skills
Customer service and office administrative skills
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
No stranger to performing extensive research to resolve complex customer inquiries
Command of account management
Commercial Insurance experience
Inside sales experience desired
Microsoft Excel experience highly desired
Adeptness in Typing Data Entry
Foundational knowledge in Microsoft Office Word
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Experience using Microsoft Office
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $14.25 - $16.50 / Hourly
Location: DAVENPORT, IA
Date Posted: September 23, 2020
Employment Type: Temporary
Job Reference: 01530-0011568724
Staffing Area: Office u0026 Administrative
Robert Half International
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