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Robert Half International Customer Service Representative in DAVENPORT, Iowa

Description

Opportunities for a Customer Service Representative!

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Insurance industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. This short-term temporary Customer Service Representative position in Davenport, Iowa could be perfect for you!

Your responsibilities

  • Field and send out send written business correspondence

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Handle incoming telephone calls

  • Offer friendly, accurate customer service in a timely fashion

Requirements

  • Strong computer skills including customer database systems

  • achievement oriented, positive attitude and an approach to work rooted in professionalism

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Excellent oral and written communication skills

  • Customer service and office administrative skills

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Command of account management

  • Commercial Insurance experience

  • Inside sales experience desired

  • Microsoft Excel experience highly desired

  • Adeptness in Typing Data Entry

  • Foundational knowledge in Microsoft Office Word

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Experience using Microsoft Office

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $14.25 - $16.50 / Hourly

Location: DAVENPORT, IA

Date Posted: September 23, 2020

Employment Type: Temporary

Job Reference: 01530-0011568724

Staffing Area: Office u0026 Administrative

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