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Robert Half International Customer Service Representative in DAVENPORT, Iowa

Description

Seeking Customer Service Representatives!

Sharpen your skills as a Customer Representative in the growing Construction/Contractor industry through this opportunity at OfficeTeam. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a short-term temporary-to-full-time position in Davenport, Iowa, this Customer Service Representative opportunity could be for you!

Key responsibilities

  • Be a part of business development by by actively cross-selling and referring customers

  • Retrieve and oversee the sending of written business communications

  • Deliver outstanding, friendly customer service in a timely fashion

  • Manage incoming telephone calls

Requirements

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Customer service and office administrative skills

  • Proven knowledge of Detailed Analysis

  • Phone Etiquette experience

  • Computer Data Entry experience highly desired

  • Foundational knowledge in data entry

  • Solid understanding of Multi-line Switchboard

  • Knowledge of Inbound Telephone Calls

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Ability to navigate multiple computer systems and applications

  • Excellent written, verbal and social communication skills highly desired

  • Strong problem solving and analytical skills

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $15.20 - $17.60 / Hourly

Location: DAVENPORT, IA

Date Posted: November 8, 2019

Employment Type: Temporary

Job Reference: 01530-0011244580

Staffing Area: OfficeTeam

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