Robert Half International Customer Service Representative in Davenport, Iowa
Customer Service Representative Openings! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing pharmaceutical industry. Do you love building solid customer relationships? Are you up-beat and looking to meet specific goals? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.
How you will make an impact for our client:
· Receiving and placing telephone calls
· Performs full service transactions in compliance with legal requirements and policies and procedures
· Provides accurate, friendly customer service in a timely fashion
· Achieves sales and referral goals by actively cross-selling and referring customers to proper staff for additional products, services and sales campaigns
· Adheres to security policies and maintains confidentiality of records and client information
Does this sound like the ultimate position for you? Apply right now!
What we're looking for:
· Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
· Excellent verbal, written, and social communication skills
· Ability to interact effectively with internal and external partners and clients/customers
· Advanced Microsoft Office skills and database management experience
· Ability to navigate multiple computer systems, applications, and utilize search tools to find information
· Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs or have interest in the pharmaceutical industry, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: Davenport, IA
Date Posted: September 11, 2019
Employment Type: Temporary
Job Reference: 01530-9502176468
Staffing Area: OfficeTeam
Robert Half International
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