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Humana Senior Business Intelligence Engineer (Remote/Louisville) in Davenport, Iowa


Humana is looking for a Senior Business Intelligence Engineer to join the Analytics & Reporting Team in our Resolution space working remote in the US or in Louisville, KY.

For anyone within 50 miles of Louisville, KY, this position will start as remote/work at home due to current COVID restrictions, but will resume as an agile based position once restrictions have been lifted and it is determined safe to return to the office. All others will be 100% work-from-home.


As a Senior Business Intelligence Engineer, you will work directly with business partners and provide analytical insights to drive complaints reduction and improve operation efficiency. You will solve complex business problems and issues using data from internal and external sources to provide insight to decision-makers.

Key Responsibilities

  • Partner with RT Process Team and operation leaders on identifying process improvement opportunities that drives operation efficiency.

  • Identify strategic opportunities for reducing the inventory by combining and analyzing diverse types of data to extract fresh, actionable discoveries of the impact to G&A area from decision and changes made by business partners within Humana

  • Identify strategic opportunities for improving business outcomes though advanced analytics.

  • Conduct outcome analysis on varies test and learn initiatives within and outside Resolution Team

  • Participate in developing and selecting new data sources and ensuring the quality and reliability of the data

Required Qualifications

  • Bachelor's Degree in Engineering, Applied Math, Statistics, Information Management or a related quantitative field or equivalent working experience

  • Demonstrated critical thinking and Strong problem solving and reasoning skills

  • Advanced experience working with big and complex data sets within large organizations

  • 2+ years of experience in analytics with a proven ability developing methods and criteria for measuring and summarizing data to derive business insights

  • Significant prior experience working with one or more of the following statistical, database or data visualization tools, such as SAS, Power BI, SQL, PL/SQL, R, or Python

  • Comprehensive knowledge of Microsoft Office Applications

  • Demonstrated verbal and written communication skills

  • Proven ability to work with cross-functional teams and business partners

Work at Home/Remote Requirements

  • Must ensure designated work area is free from distractions during work hours and virtual meetings

  • Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required

Preferred Qualifications

  • Located in Louisville, KY

  • Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field

  • Expertise in data mining, forecasting, simulation, and/or predictive modeling

  • Experience creating analytics solutions for various healthcare sectors

Scheduled Weekly Hours