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Humana Senior Procurement Professional - Business Process Outsourcing in Davenport, Iowa


The Humana Capitol Category Management team, within procurement, supports the enterprise in procuring Business Process Outsourcing resources. The team works closely with our business partners to create outsourcing solutions. We combine a solid understanding of existing spend profiles with external market intelligence to deliver value. The team supports both IT and non-IT service functions.


The Senior Procurement Professional will report directly into the Associate Director of Procurement and will create category strategies, design sourcing plans, oversee negotiations, implement contracts, and drive successful supplier relationships. This Senior Procurement Professional will support the Business Process Outsourcing category, within the Human Capital Category portfolio. They will also be responsible for ensuring strong alignment with, and becoming a trusted advisor to, key functional leaders. The Senior Procurement Professional will partner with business and sourcing leadership in Humana's business segments to drive enterprise-wide value.

  • Work with leadership to develop category strategies based on sourcing profession best practices, including supply market analyses, Porter's Five Forces, should-cost models, process and domain expertise

  • Develop risk- and probability-adjusted multi-year savings forecasts and annual savings goals

  • Leverage internal and external resources, as part of the operating model, to deliver results in the most effective and efficient way

  • Oversee analysis of qualitative and quantitative supplier characteristics, including supplier capabilities, supplier goals and objectives, risk profile, and supplier's financial position for requisite categories

  • Implement a supplier segmentation program that differentiates the sourcing/management model for different supply categories and suppliers

  • Develop multi-year sourcing pipelines that drive total value, including cost savings and supplier innovation for Humana

  • Work collaboratively with the Continuous Improvement team for multi-business unit project implementations

  • Drive corporate compliance to the preferred-supplier program via end-user change management and communications programs

  • Work closely with Procurement Operations and Corporate Payables to ensure a seamless end-to-end experience for associates

  • Develop and implement leading sourcing practices for environmental sustainability and supplier code of conduct

  • Mitigate legal and commercial risk for Humana

Required Qualifications

  • Bachelor's degree

  • 2+ years of experience Sourcing/supply chain, business to business commerce and or contracting experience

  • Experience partnering and presenting to Senior Level leadership

  • Outstanding communication (oral and written) and interpersonal skills, including assertiveness, courage, and the ability to influence others

  • Excellent relationship management skills, demonstrating mature confidence and integrity

  • Business analysis skills to drive and implement sourcing programs and services aligned with business partner strategies

  • Demonstrated ability to work autonomously, both as a lead and as a part of a team

  • Ability to work in a team environment to collate and act upon feedback from all levels within the business and sourcing environments

  • Strong financial and business acumen required

  • Experienced in negotiations with third parties

Desired Qualifications

  • Experienced in IT sourcing

  • Master's degree

  • Demonstrated experience in supplier diversity, supplier code of conduct, environmental concerns, and US/international regulatory requirements

Scheduled Weekly Hours