Cerner Solution Architect in Davenport, Iowa
As a Solution Architect, you will provide venue expertise during client engagement to deliver workflow and solution design to achieve defined benefits. As a member of the team, you will be responsible for guiding clients through current workflows, upgrades, system changes and enhancements as well as ongoing system maintenance. You will act as the primary consultant for the client's solution troubleshooting, consultation, and knowledge transfer. You are responsible for cultivating and sustaining relationships with clients to provide appropriate escalation of issues, solution knowledge and engagement support. In addition, you will resolve escalated problems and issues using solution knowledge and expertise while resolving complex client concerns raised during installation, operation, maintenance, or solution application. In this role, you will ensure the application software is effectively and efficiently designed, produced, and tested. You will evaluate potential risks and defects, analyzing specifications and customization of the application while providing recommendations on disaster recovery, data integrity, security of the application, as well as evaluate alternatives and analyze problems with data infrastructures. In addition, your responsibilities will include creating technical documents relating to application architecture, design steps, integration processes and testing procedures to ensure a seamless integration of new and existing systems and eliminate potential problems and maintain data structure and integrity. Finally, you will work closely with systems analysts, application coordinators, data managers and other team members, including client team members, to ensure successful production of application software.
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Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
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Bachelor's degree in General Studies or related field, or equivalent relevant work experience
At least 3 years of solution implementation (design, workflow, build) or support work experience
At least 5 years of solution implementation or support work experience
At least 3 years of Cerner Millennium experience
At least 3 years of clinical or customer service work experience
At least 3 years of health care information technology work experience
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
On call rotation expected
Live in or be willing to relocate to the Davenport, IA area
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