BrightSpring Health Services TALENT ENGAGEMENT SPECIALIST in DAVENPORT, Iowa
Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today!
Greets clients and manages activity flow in busy reception area
Responds to business phones including directing callers to appropriate staff, responding to voicemail messages left after hours within 24 hours of receipt, scheduling client appointments and reaching out clients who fail to report for appointments.
Manage client information in a specialized database that includes follow-up appointment with 95% accuracy rate and route and close out cases in database within 24 hours.
May perform client outreach duties
Prepare outgoing mail, including shipments as requested, and ensure that mail is sent out each day. Sort and distribute incoming mail to the appropriate department or individual on the same day it is delivered at least 95% of the time
Ensure postage meter has sufficient postage for the week's mail
Assist with copying, scanning projects as needed, sort and distribute faxes
Assemble informational materials or packets as requested
Assist with general reports, including data gathering via the computer system, printed reports or other available information
Other duties as assigned
High School diploma or General Education Diploma and one to two years clerical experience in an office setting, additional education not required but desirable
Proficient in Microsoft Office Suite
Excellent grammar, spelling, and typing skills
Strong interpersonal skills and the ability to communicate clearly and professionally
The ability to maintain confidentiality is a must
Must interact one-on-one and in groups with individuals from a diverse range of backgrounds
About our Line of Business
Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visithttps://equusworks.com.
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BrightSpring Health Services, and our family of brands, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at 1-833-773-7240 orcontact us (https://www.brightspringhealth.com/application-assistance/) for assistance.
Equal Opportunity Employment Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
Clickhere (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Position Type Full-Time
Line of Business Equus Workforce Solutions