Job Information
THE MCCORD INSURANCE & REAL ESTATE Office Assistant in Denison, Iowa
THE MCCORD FAMILY IS LOOKING FOR AN OFFICE RECEPTIONIST
Key Responsibilities of an Office Receptionist
Greeting Visitors:The primary duty of an office receptionist is to welcome guests as they arrive at the office. This includes greeting them with a friendly demeanor, directing them to the appropriate personnel or department, and ensuring they feel comfortable while waiting.
Managing Phone Calls:Receptionists are responsible for answering incoming calls, screening them based on urgency or relevance, and forwarding calls to the appropriate staff members. They must maintain professionalism during these interactions and provide accurate information when required.
Customer Service:A significant aspect of being an effective receptionist involves providing excellent customer service by addressing inquiries or complaints promptly and courteously.
Skills Required for an Office Receptionist
Communication Skills:Strong verbal communication skills are essential for effectively interacting with clients and colleagues.
Organizational Skills:Receptionists must be organized to manage multiple tasks efficiently without compromising quality.
Proficiency in Technology:Familiarity with office equipment (such as multi-line phone systems) and software applications (like Microsoft Office Suite) is crucial.
Customer Service Orientation:A friendly attitude towards customers can significantly enhance their experience with the company.
Problem-Solving Skills:Being resourceful in addressing issues that arise during daily operations is important for maintaining workflow efficiency.