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Wolters Kluwer Account and Relationship Management Executive- Lippincott Sales in Des Moines, Iowa

Lipincott Solutions is at the forefront of the publishing innovation in digital channels, transforming how research is produced, distributed, accessed, and consumed. Lippincott Solutions is leading the digital evolution of medical journals for societies, authors and advertisers, helping them to create compelling reader and audience engagement opportunities with multimedia and interactive content. There are four solutions supporting the nursing arena in education and research.

The Account & Relationship Management Executive is a remote position covering a Southeast territory. Responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. Maintains post-sales contact with large or strategic clients in order to facilitate a positive and productive long-term relationship. Communicates with customers with regards to any account problems and discusses customer concerns and suggestions. Focuses efforts on product feedback, enhancement, upgrades, and development. Reports suggestions to and develops solutions with sales, order processing, and customer support team.

Essential Duties & Responsibilities:

  • Develop and maintain a sales pipeline of opportunities to achieve sales objectives via prospecting and account management

  • Develop sales strategy for prospects and assigned accounts and successfully manage deals through the sales cycle

  • Communicate with customers with regards to any account problems and discuss customer concerns and suggestions

  • Negotiate service/product terms with customers in line with guidelines

  • Report suggestions to and develop solutions with sales, order processing, and customer support team

  • May handle add-on sales for clients

Qualifications:

  • Education: Bachelor’s Degree or equivalent relevant experience

Required Experience:

  • 3+ years working in Account Management or Sales or other equivalent experience

  • Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry

  • Excellent communication (both written & oral) and presentation skills

  • Ability to manage own territory/account and monitor resources accordingly

  • The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

Preferred Experience:

  • Experience with Healthcare Platform Sales preferred

  • Experience with digital platform sales preferred

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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