FREEMAN Client Solutions Manager PT - Expo Sales in Des Moines, Iowa
Manages the execution of the service plan. Ensures that handoff from the Business Development to the Client Solutions and Operations goes smoothly. Works closely with the branch and the logistics teams to ensure proper planning and execution. Intermediate role that continues to develop an understanding of the business and assigned accounts.
Account Volume - $3 million or more annually
Manages the transition of accounts from Business Development and supports accounts accordingly.
Confirms jobs and requests necessary information to prepare service plan requirements.
Sells products/services above and beyond existing contract. Re-signs existing business.
Quotes prices and credit terms as necessary.
Understands all aspects of branch operation and logistics so that account can be managed appropriately.
Produces and reviews orders with branch personal.
Inspects job site with local branch for proper planning when necessary.
Supervises jobs on site as required.
Follows-up on customer complaints and collections as necessary.
Entertains clients as necessary.
Up-sells to enhance customer experience.
Cross sells all Freeman lines as appropriate.
Prepares reports of business transactions.
Keeps track of travel expenses and submits travel expense reports as required.
Develops and maintains strong working relationship with all branch operations.
Represents Freeman to internal personnel and external contacts in a loyal, ethical, and moral manner.
Entertains facilities personnel as necessary.
Attends industry events as assigned.
Performs other duties as may be assigned.
Minimum 3+ years of related sales experience.
Working knowledge of sales systems such as TSS and Salesforce.com
Proven ability to successfully manage own book of accounts in the profitable production of revenue opportunities totaling approximately $500 thousand or more.
Working knowledge of all Microsoft Office Software applications.
Demonstrated customer service and organizational skills are required.
- Bachelor’s Degree