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ICON Strategic Solutions Clinical Trial Document Associate in Des Moines, Iowa


ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.


Job responsibilities include but not limited to:

  • General clerical duties including photocopying, scanning, faxing and mailing

  • Handling requests for information and data

  • Resolving administrative problems and inquires

  • Generating memos, emails and reports when appropriate

  • Sorting, preparing, processing and filing of hardcopy mail.

  • Receiving and directing visitors and clients

  • Preparing agendas for meetings

  • Recording, compiling, transcribing and distributing minutes of meetings

  • Assisting the TDOS with the archiving of clinical trial documents

  • Reviewing inventory spreadsheets and DVDs/CDs for clinical trials

  • Archiving paper documents

  • Recalling boxes/microfilm from archive as needed, reviewing contents as instructed, then returning boxes/microfilm to archive in a timely manner.

  • Addressing EDM/Clinical/CRA requests, as needed

  • Ensuring operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

  • Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

  • Move/lift boxes up to 40lbs


  • High School Diploma required

  • Proficient in MS Office with expertise in Microsoft Word, PowerPoint and Excel

  • Generating UPS Labels

  • Knowledge of clerical and administrative procedures and systems such as filing and record keeping

  • Knowledge of “Essential” Clinical Trial Documentation is preferred

  • Excellent English communication skills and time management skills

  • Must be within 1 hour distance of North Wales, PA

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know

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Posted Date 2 weeks ago (11/14/2022 12:23 PM)

ID 2022-97315

Location : Location US-Remote

Location : Location US-PA-