Zurich NA Crop Training Consultant in Des Moines, Iowa
Crop Training Consultant
Zurich North America is currently looking for a Crop Training Consultant. This position can reside remotely anywhere in the United States.
The ideal candidate will create and deliver specialized training and support to the RCIS team members, including but not limited to Underwriting and Claims Processing operations nationwide. The primary focus will be training initiatives within the Crop Division and the products and services relevant to our internal stakeholders.
The Crop Training Consultant will assist in the design and development of new training and supplemental materials to support new hires and existing employees. He or she will identify and analyze training needs that may include instructional graphics, exercises, or tools (spreadsheets, forms, etc.) to be used within the larger team to deliver a wide spectrum of training solutions as they relate to RCIS onboarding and continued education. This team member will also deliver and facilitate training programs and workshops in specialty topics related to crop insurance, including the current customer service training initiative.
As part of the team, this Crop Training Consultant must be able to collaborate with other business lines within RCIS, write effectively, think creatively, and utilize appropriate technology to design and deliver training materials in a timely manner. They will be heavily involved in the quality assurance process including grammar and spell checking, layout formatting, functional testing of web-based training, collecting defects and changes from internal testing and pilots.
They will also be tasked with analyzing the effectiveness of training and prepare documentation and presentations based on the outcome of the training. On a limited basis, this role may also deliver service and support to external clients and/or customers. This position is highly involved with building internal relationships, collaborating with internal subject matter experts (SMEs), promoting the RCIS business unit and using a variety of platforms to deliver core and value-added propositions.
• Bachelors Degree and 5 or more years of experience in the Curriculum Design area
• High School Diploma or Equivalent and 7 or more years of experience in the Curriculum Design area
Advanced understanding of the Crop industry, our company, market and competitors
Strong knowledge of applicable product business offerings within RCIS
Knowledge of legal and regulatory environment, specifically within the Crop industry
Intermediate/expert knowledge of MS Office including Excel, PowerPoint and Word. Exposure to multimedia training tools is ideal.
Strong knowledge of instructional design practices and principles.
Advanced knowledge of a variety of course development and delivery tools and methodologies.
Some project management is helpful, along with the ability to multi-task as appropriate.
Experience working in team environment.
Highly desired:advanced technical writing and editing skills
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Anoka, AM - Remote Work (US)
Remote Working: true
Schedule: Full Time
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