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Robert Half International Customer Service Agent in Des Moines, Iowa

Description

OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative in Des Moines, Iowa Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. This Des Moines, Iowa Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity.

Your responsibilities in this role

  • Manage incoming telephone calls

  • Contribute accurate, friendly customer service in a timely fashion

  • Manage the fielding and sending of important written business correspondence

  • Be a part of business development by by actively cross-selling and referring customers

Requirements

Requirements

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Supportive, positive attitude with a detail oriented demeanour applied to all tasks

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Customer service and office administrative skills

  • Sound written and verbal communication skills

  • Critical thinking, problem solving, ability to work independently

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Microsoft Office experience

  • Administrative Tasks experience preferred

  • Knowledge of Answering Multi-Line Phone System

  • Customer service experience desired

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

Contact Shasta Coe at 515-244-2500 or email your resume to Shasta.Coe(at symbol)roberthalf.com!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.00 - $16.00 / Hourly

Location: Des Moines, IA

Date Posted: July 29, 2020

Employment Type: Temporary

Job Reference: 01502-9502639021

Staffing Area: Office u0026 Administrative

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