Robert Half International Customer Service Representative in DES MOINES, Iowa
Description We're Seeking a Customer Service Representative!
Robert Half is currently searching for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. This long-term temporary Customer Service Representative position in Des Moines, Iowa could be perfect for you!
What you get to do every single day: Manage the fielding and sending of important written business correspondence Provide accurate, friendly customer service in a timely fashion Manage incoming telephone calls May support business development and client referral goals by actively cross-selling and referring customers Requirements Experience performing extensive research to resolve complex customer inquiries Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly Customer Satisfaction experience Microsoft Word experience Foundational knowledge in Microsoft Excel Proven knowledge of Written Communication Creative Problem Solving experience Solid understanding of Call Center Customer Service 2+ years' experience with performing in a goal-driven & customer-focused environment preferred Strong customer service and office administrative skills Proficiency with Microsoft Office required Excellent written, verbal and social communication skills highly desired Demonstrated talents in communicating and interacting with clients/customers, both internal and external Supportive, positive attitude with a detail oriented demeanor applied to all tasks Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today or call Shasta Coe at 515-244-2500!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Robert Half International
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