UnityPoint Health EHR Solutions Architect in Des Moines, Iowa

The EHR Solutions Architect provides enterprise-wide Windows-based EHR server and application support for complex systems and interconnected technologies that require day-to-day support and administration to maintain optimum performance and utilization.

System Administration

  • Installs, configures, maintains, and supports Windows operating systems (OS) and servers to support the enterprise electronic health record (EHR).

  • Coordinates, implements and sets up integration for all Windows-based EHR applications and services, including some build and configuration on the database server.

  • Installs, tests, and maintains EHR front end Citrix servers and support service application servers including all EHR vendor application updates and patches.

  • Installs, configures, maintains, and supports enterprise single sign-on (SSO) servers and applications providing end user application access.

  • Responsible for overseeing resolution of system issues including the participation in on-call rotation to provide after-hours support.

  • Develops procedures, tools and scripts for security and management as well as standard policies per environment changes and audit results.

  • Creates and maintains system documentation for updates made to the infrastructure environment in addition to developing and implementing disaster recovery procedures to ensure business continuity.

  • Supports EHR and SSO integration for new site rollouts and builds SSO integration for new applications.

System Architecture/Design

  • Develops performance improvement initiatives for EHR and SSO system environment.

  • Maintains system availability reporting, outlining performance characteristics.

  • Understands the foundational structures of the enterprise EHR and SSO software.

  • Communicates environment activities, including refreshes, downtimes, upgrades and patches and can bridge the gap between application and technical terminology by communicating effectively across multiple teams.

  • Advanced ability to research, analyze and recommend new technologies and software applications to meet the company’s needs as well as recommend improvements to existing solutions.

  • Provides input into preparation of project plans monitoring own task schedule.

  • Documents and develops in-depth knowledge of company’s existing IT architecture/infrastructure and technology portfolio, makes recommendations for improvements and/or alternatives.

  • Develops documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities.

  • Works collaboratively with other IT group members to ensure optimal application/system functionality.


  • Bachelor’s degree in related filed or direct and applicable work experience.


  • Five years Windows Server experience

  • Previous Healthcare IT background preferred

Certifications (preferred):

  • MCSE, XenApp or other industry certifications preferred

  • Epic ECSM certification preferred


  • Critical decision-making ability

  • Manages priorities and dead lines

  • Good problem-solving ability

  • Promotes Professional and Team Environment.

  • Writes, reads, comprehends and speaks fluent English

  • Advanced skill in creating and maintaining technical documentation.

  • Advanced troubleshooting skills and ability to critically think through issues.

Skills (preferred):

  • Previous experience with Epic EHR a preferred

  • Previous experience with Imprivata SSO products is preferred

  • Strong coaching and leadership experience.

  • Strong healthcare industry knowledge and experience.

Requisition ID: 2019-56060

Street: 6100 Thornton

Name: 9010 Administration

Name: Data Management

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Exempt

Scheduled Hours/Shift: Days - Mon-Fri

External Company Name: UnityPoint Health

External Company URL: http://www.unitypoint.org