Work in Iowa Energy Jobs

Job Information

Trinity Health EMT Dispatcher in DES MOINES, Iowa

Employment Type:

Full time




The Dispatcher’s primary focus is to be the communication link between Mercy One, Pediatric Transport, Neonatal Intensive Care Transport, Mercy Ambulances, and all pre-hospital agencies, hospitals and law enforcement agencies.


  • Receives all incoming requests for Mercy One, Pediatric Transport, and Neonatal transports. The dispatcher will coordinate responses by obtaining patient information and activating the appropriateteam.

  • Coordinates alternate transportation when a transport team is unable to provide service.

  • Communicates patient information to the transport teams, in addition obtains and relaysnavigation and landing information to the pilot. Coordinates landing zone with law enforcement as requested.

  • Communicates with requesting agency and receiving hospital, providing updates as applicable.

  • Provides flight following throughout the mission, either by satellite tracking or by communicating with the pilot every ten minutes if satellite tracking is inoperable on the aircraft during the flight.

  • Completes flight database following each flight.

  • Observes


  • High school diploma or equivalent required.

  • A minimum 2 years’ experienceas an EMT-B, Paramedic,Emergency Dispatcher, or Emergency Department team member required.

  • Certified as an EMT-B or EMT-P in the State of Iowa, preferred.

  • Excellent critical thinking skills required.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran