Oracle Enablement Lead - Shared Resource Team - NetSuite Services in Des Moines, Iowa
As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client's satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery.
Provide engagement delivery services both as an individual and as a team member. Has subject matter knowledge of relevant implementation responsibility. Has database, core applications and web technology knowledge. Has specific experience in implementing Oracle solutions and in systems integrations.
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. A BS or BA in related fields. 1-3 years overall experience in functional or technical role. One year experience in multi-dimensional issue resolution. Ability to communicate effectively and build rapport with team members and clients. Willing to travel regionally with some national travel.
If you are a Colorado resident, Please Contact us or Email us at email@example.com to receive compensation and benefits information for this role. Please include this Job ID: 167409 in the subject line of the email.
We are hiring an Enablement Lead for the Shared Resource Team. The Shared Resource Team is the employee development engine of NetSuite’s consulting practices. Focused on transitioning team members from our formal enablement programs into productive contributor roles.
This is an extraordinary opportunity for an individual with the experience and enthusiasm to help develop the next generation of Oracle NetSuite Consultants and directly impact the practice. We support newly hired and experienced Consultants, Project Managers, Client Management, Trainers, and other Professional Services, employees. This role is central to acclimating new hires to the NetSuite environment, product, and culture, supporting the continuing enablement of experienced employees on the NetSuite application and teaching our customer engagement methodology and business processes.
As a member of the Oracle NetSuite Global Business Unit (GBU), the Enablement Lead is responsible for facilitating learning initiatives for the Consulting Practice. For new Professional Services employees, you will help oversee their preparation for entry into the consulting practice, including facilitating the training and development for a team of university graduates participating in our Global Associate Consulting Program. Activities include conducting workshops, coordinating instructor-led training, and guiding individuals through structured learning activities defined within the various enablement programs.
You will be responsible for assisting in the ongoing development of enablement training and associated materials, including working with other departments to augment existing materials provided by them. Additionally, you will be in a unique position to contribute to the ongoing growth and development of the overall practice [e.g., continuing education and skilling] and Consulting Enablement programs. , Such activities include administering feedback sessions, revising or developing content based on participant feedback and new program initiatives, partnering with team members to ensure a consistent experience across all offices, and providing support as requested for overall Enablement operations.
Drive program and participant success; investing in the success of the team and going above and beyond
Provide feedback and motivate individuals to succeed through impassioned leadership, coaching, creativity, and individual ownership
Develop content, create learning paths and deliver new hire onboarding programs for the consulting practice across multiple roles and ensure new hires complete their enablement objectives
Conduct needs assessments and feedback efforts with key stakeholders
Support new initiatives and upskilling efforts within the various programs that will advance the goals of Enablement or the Consulting Practice
Work effectively and cross-functionally across the organization, earning trust and building relationships throughout
Partner with the Consulting organization to identify and advocate for their specific enablement needs
Develop an understanding of PS responsibilities and functions to identify requirements better and create training activities
Make process recommendations to achieve operational excellence
Participate in the recruiting process for future Associate Consulting classes
Drive, support, and promote culture and community, team building, engagement, D&I, and volunteer events
Support and drive brand-awareness and the mission of the practice throughout NetSuite
Support and lead development of communications, collateral, social media presence, etc.
Acquire and maintain a working knowledge of the capabilities of NetSuite
Preferred Qualifications include:
Excellent people skills with the ability to work in a global, team environment
Experience in consulting, preferably in enterprise ERP software implementations
Prior training and development experience preferred; ideally in a consulting capacity
Proactive approach and desire to launch and successfully execute new initiatives
Strong team player with the ability to organize, prioritize, and manage internal and external responsibilities simultaneously
Successful resource allocation, timeline, and project management experience
Ability to create and track metrics
Outstanding communication skills; presentation, written, verbal, listening, and influencing
Bachelor’s degree or recognized equivalency or achievement of recognized professional level
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