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American Express Engineering Operations Director Big Data in Des Moines, Iowa


You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At Accertify, an American Express subsidiary, we partner with leading merchants across all industries to deliver exceptional digital experiences. Accertify has been recognized as the market leader in providing e-commerce companies with comprehensive, cost-effective solutions to fight fraud. To do this, we lean on the innovative minds and passionate hearts of colleagues around the globe. When you join the Accertify team, you become part of the digital solution—taming fraud and delivering peace of mind to merchants and customers everywhere.

At #TeamAccertify, not only will you see the difference, but you will be the difference.

With continued growth, Accertify is looking to add a Director of Big Data Operations to our global fraud-fighting team.

How will you make an impact in this role?

Our Director of Big Data Operations will lead a team to translate some of the world’s biggest brand’s needs into ground-breaking solutions that provide valuable insight into the fraud and identity market. Working with the latest technologies in the industry, you will be instrumental in helping our clients continue to grow their online operations. This director will have the ability to define architecture and innovate big data into transactional systems.

Essential Duties and Responsibilities:

  • Lead the engineering team’s quality of delivery, mentor the technical team, manage technical risk, and communicate with our product team in defining the solution roadmap and converting business capabilities into digital reality

  • Provide expertise as a technical resource to solve complex business issues that translate into data integration and Big Data systems designs

  • Ensure all deliverables are of high quality by setting development standards, adhering to the standards, and participating in code reviews

  • Liaise and build positive relationships with team members, external contacts, and other relevant partners to ensure clear communication, alignment, and execution of the team’s overall priorities

  • Encourage, empower, lead, mentor, and develop colleagues - ensuring high levels of colleague engagement, goal setting, and overall performance management

  • Communicate and work collaboratively with business and product teams to support changes and implementation

Minimum Qualifications

  • Outstanding big data skills with a background in distributed computing and validated experience operating large-scale Hadoop (MapR)/Kubernetes platforms

  • Proven track record to lead technical colleagues in Big Data development and administration roles

  • Hands-on programming experience in Python languages and libraries (preferred)

  • Ability to distill complex problems into methodologies such as Microservices, Data pipelines, Messaging, Eventing, and Async Processing

  • Excellent client communication and facilitating skills, ability to influence others and gain consensus, and team collaboration

  • Combination of proficiency in strategy, technical operations, and communication skills

  • Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and alignment

  • Validated people leader with the ability to lead, develop and encourage excellence in your team by leading through example and adopting enterprise-first thinking.

  • Demonstrated ability to successfully lead multiple priorities under pressure. Comfortability working in a fast-paced environment with constantly evolving needs

Preferred Qualifications

  • Expertise in systems integration, custom development, and package implementation

  • Proven background as an engineering leader in delivering complex solution design and delivering large programs

  • Hands-on experience with at least one of the leading public cloud data platforms (Amazon Web Services, Azure, or Google Cloud)


Salary Range: $170,000.00 to $255,000.00 annually bonus equity (if applicable) benefits

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Technology

Primary Location: United States

Schedule Full-time

Req ID: 22031678