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Lutheran Services in Iowa Fingerprint Associate - Bilingual in Des Moines, Iowa

LSI seeks a full-time Spanish Bilingual Fingerprint Associate for the Safe Release Services. This position is part of LSI's Refugee and Immigrant Services team serving Des Moines and the surrounding area. Work hours may include evenings and occasional weekend hours to meet availability of sponsors and clients.

What You'll Do

Our Fingerprint Associates perform fingerprinting for sponsors of unaccompanied minors as part of the Safe Release Services (SRS) Program. The process includes arranging appointments with sponsors, through answering phone calls and emails requesting appointments, and working to maintain an up-to-date calendar of fingerprint appointments. The Fingerprint Associate will help sponsors complete paperwork necessary for the fingerprinting and perform the physical fingerprinting act. Responsible for meeting with sponsors within required time frames and according to sponsor availability. Work hours may include evenings and occasional weekend hours.

The Fingerprint Associate may also provide support to clients served by the agency's Trafficking Victims Assistance Program (TVAP),as needed.

What You'll Need

Required: High school diploma or equivalent and two years of related experience. Qualified candidates will have the language skills to meet the needs of the clients served.

Preferred: Bachelor's degree in human services field or related field and one year of related experience. A combination of education and experience may be considered. Related experience includes, but is not limited to: human services experience, experience working with safe release services or related programs, and/or general office or customer service experience. Experience with fingerprinting or data management is desired.

How We'll Support You

On top of joining the best team around, you can also receive:

  • A competitive salary

  • Comprehensive benefits

  • A flexible schedule

  • A 401(k)

  • Generous paid time off

  • Health, dental, life, and vision insurance

  • Career-building opportunities

  • Special Team LSI perks like gym discounts, pet insurance, and cell phone discounts through Verizon

    Who We Are

    LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment to diversity, equity and inclusion at

    It's their life. It's your career. Make a difference in both at LSI!

    This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.