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ICF Consulting Group, Inc. Focus Group Facilitator (On-call) in Des Moines, Iowa

The On-Call Facilitator manages the process of information exchange within a session or workshop. The expectation of the facilitator is to lead focus group discussions for various Federal clients.

Key Responsibilities:

  • Administer focus group discussions with 6-10 people on the topic of interest, including note taking

  • Create a positive atmosphere and a safe place for open discussion

  • Answer questions asked by focus group participants related to the purpose of the focus group and the related project

  • Manages time effectively, balancing the need for participation with the need to keep things running efficiently

  • Maintain all necessary documentation

  • Undergo any necessary training and online courses

  • Update data to the project-specific spreadsheet

  • Adhere to all project timelines as set forth by project manager

  • Lead set-up, tear-down, and clean-up operations at the focus group location

  • When working in the field, must be willing to agree to any COVID-19-related protocols put in place by ICF or the client. These could include, among others, wearing face coverings or respiratory protection, gloves, taking temperatures daily, social distancing with survey respondents, getting vaccinated, and/or completing a health pledge. All safety supplies required for use on the project will be provided by ICF.

Required Qualifications:

  • Bachelor’s degree

  • 7 years of experience with workshop and/or group facilitation and training and/or presenting to individuals and groups

Preferred Skills/Experience:

  • Effective time, schedule, and workload management skills to meet set deadlines

  • Computer skills, namely email, internet, and Microsoft Office (Word, Excel, PowerPoint, Microsoft Teams) proficiency

  • Data collection and data entry skills, including detailed note-taking during focus groups

  • Strong communication skills (both written and verbal)

  • Positive, self-motivated, curious, and enjoy interacting with people from culturally-diverse backgrounds

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy ( .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law ( and Pay Transparency Statement ( .

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is

$75,157.00 - $127,767.00

Nationwide Remote Office (US99)

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About ICF

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at ( .