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Aston Carter Healthcare Receptionist in DES MOINES, Iowa

Top client and hospital in Des Moines looking to bring on multiple medical receptionists to their team! This is a true contract to hire with the ability to go permanent within 3-4 months. This is a great way to get your foot in the door to this client/hospital and be able to move up quickly!


  • Greeting customers with excellent customer service skills

  • Completes full patient registration and discharge at date of service

  • Serve as point of contact for collecting patient co-payments

  • Serve as point of contact for insurance verification and insurance benefit eligibility

  • Thoroughly explains and secures hospital & patient legal forms

  • Scan Protected Health Information

  • Create and file patient information packets/folders for upcoming Hospital services.

  • May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).

  • Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service

Employee benefits:

  • Tons of room for growth and ability to move up

  • Comprehensive training program that will set you up for success in higher level roles

  • True contract to hire, will be brought on permanent based on a good attendance record and job performance

Work environment:

  • These positions are based in the Emergency Department (ED). This is not an office setting.

  • There are 2 Patient Access Reps working in the ED at any time. The first person is checking in patients and the second is going from room to room following up with patients after they have been seen by the physician.

  • They could be on their feet the entire shift and it can be physically demanding.


transfer calls, front desk, administrative support, Patient scheduling, Medical terminology, Data entry, Patient access, Insurance, Patient registration, Insurance verification, Bilingual, Scheduling appointments, Medical, Epic, Health care, Schedule appointments

Additional Skills & Qualifications:

  • Wants 1-2 years experience in Healthcare (preferred Not mandatory)

  • Minimum typing skills of 35 wpm

  • Demonstrated working knowledge of PC/CRT/printer

  • Knowledge of function and relationships within a hospital environment preferred

Experience Level:

Expert Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.