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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future.

The Role

We are seeking a dynamic and experienced Lead Internal Communications Manager to join our team. The successful candidate will have 4-6 years of experience in communications, with a proven track record of working closely with leadership to drive internal communication strategies. This role requires a strong writer who can craft clear, compelling messages that resonate with diverse audiences within the organization.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Develop and Implement Communication Strategies: Create and execute internal communication plans that align with the company’s goals and culture, ensuring consistency and clarity in messaging.

• Content Creation: Write, edit, and distribute high-quality content including newsletters, articles, emails, intranet articles, presentations, talking points and other communication materials.

• Leadership Communication Support: Work closely with company leaders to develop communication strategies and materials that effectively convey their messages and engage employees.

• Employee Engagement: Plan and execute initiatives to foster a positive and engaging work environment through effective communication.

• Feedback Mechanisms: Establish and maintain feedback channels to gauge the effectiveness of communication strategies and identify areas for improvement.

• Event Management: Coordinate and support internal events, including town halls, employee meetings, and other company gatherings.

• Brand Consistency: Ensure all internal communications are consistent with the company’s brand and values.

• Measurement and Reporting: Track and report on the effectiveness of internal communication efforts, using data to inform and improve future strategies.

What We Look For in a Candidate

Required

• Bachelor’s degree in Communications, Journalism, Public Relations, or a related field.

• 4-6 years of experience in internal communications or a similar role.

• Exceptional writing, editing, and proofreading skills.

• Proven experience working with senior leaders and managing executive communications.

• Strong project management skills with the ability to manage multiple priorities and deadlines.

• Excellent interpersonal and communication skills, with the ability to build relationships across all levels of the organization.

• Creative thinker with the ability to develop innovative communication solutions.

• Proficiency in Microsoft Office Suite and familiarity with communication tools and platforms.

Preferred

• Experience with graphic design and video production is a plus.

• Knowledge of digital communication tools and platforms, such as intranets and social media.

• Experience in change management communications.

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$80,510 - $107,340 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$84,740 - $112,980 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$88,980 - $118,630 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$93,210 - $124,280 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335679

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

80510

Salary Max :

124280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

11/14/2024