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Meta Learning Technology Operations Program Manager in Des Moines, Iowa

Summary:

Meta is looking for a process driven and strategic Technology Operations Program Manager to join the Global Operations Learning Organization’s (GOLO) Learning Technology team, tackling complex and interdependent initiatives that support technology operations, execution, and scaling. This highly collaborative role will be integral in supporting GOLO’s learning technology operations with focus on process definition and scaling, knowledge management, and governance. The ideal candidate will bring cross-functional project management experience in Learning Technology and has a passion for innovation, standardizing process, and scaling. This individual will be comfortable working across multiple, complicated, and fast-paced learning projects and initiatives in a global setting and is a natural communicator with the capability to share project status, flag risks timely, provide mitigation plans, and share qualitative/quantitative data with all stakeholders, project teams, and cross functional partners.

Required Skills:

Learning Technology Operations Program Manager Responsibilities:

  1. Develop a strong understanding of GOLO’s long term vision with insight into the steps necessary to achieve it

  2. Coordinate and manage execution of multiple complex emerging learning technology initiatives

  3. Run cross-functional projects and programs effectively and efficiently by escalating risks, tracking decisions, empowering decision makers, identifying interdependencies, building project plans and managing stakeholders

  4. Coordinate and communicate with project teams regularly and maintain full transparency, including calling out delays and roadblocks

  5. Implement and manage change when necessary to meet project outputs and support business goals

  6. Collaborate with other teams on shared goals or dependencies and maintain effective communication with relevant partners

  7. Role requires up to 20% travel

Minimum Qualifications:

Minimum Qualifications:

  1. 5+ years of strategic project/program management experience in any of the following: Learning & Development, Learning Technologies, Knowledge Management, Learning Technology Operations and Governance

  2. Experience with enterprise learning technologies ideally including: LMS, LCMS, EPSS

  3. Experience with effectively communicating and presenting complex information to a variety of audiences and engaging and influencing stakeholders

  4. Self-starter and autonomous, experience multitasking, work independently, prioritize and get things done

  5. Experience managing multiple projects and competing priorities while balancing quality with on-time delivery

  6. Experience working with a variety of collaboration tools

  7. Effective communication skills

Preferred Qualifications:

Preferred Qualifications:

  1. Experience working on a globally distributed team

  2. Experience managing contractors

  3. Experience managing or delivering learning solutions within the tech industry

  4. Experience with instructional design, performance support, and effective learning measurement

  5. Experience with the 5 Moments of Need methodology or implementing workflow learning

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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