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Wellmark - Des Moines Mail Technician in Des Moines, Iowa

Use Your Strengths at Wellmark as a Mail Technician!

In this role, you will perform duties in the Wellmark Logistic Assistance mail Center which include receiving, opening, sorting and distributing incoming mail and packages. You will inspect all mail and packages for hazardous or dangerous substances, deliver and sort internal office mail throughout the headquarters building, and operate and maintain various mailing equipment including personal computers. You will also prepare and process outgoing mail according to Postal Regulations. You will utilize that’s understanding and that of shipping knowledge to handle and respond to customer requests.

Ideal candidates will have a strong attention to detail with exceptional organizational skills. You thrive in a collaborative environment where teamwork is highly valued. Fast-paced and large volumes of work do not intimidate you. You have a demonstrated history of meeting deadlines and adapting to changing priorities. Lastly, you gain energy from a day that offers variety, involves consistent focus, and requires highly independent work.

The nature of this role will require the employee to work onsite at our downtown Des Moines location. Wellmark is steadfast in its commitment to providing a safe environment for our employees.


  • High School diploma or GED

  • One year or less of related work experience, including experience as a mail technician or related occupation.

  • Ability to sort alphabetically and numerically, meet deadlines with minimal supervision, and re-prioritize work as needed while ensuring careful attention to detail.

  • Must have or be able to attain knowledge regarding postal regulations and logistics systems UPS, USPS, and other systems.

  • Excellent organizational and effective verbal/written communication skills

  • Ability to start at 8:00 a.m. and work a flexible schedule and/or overtime as needed.

  • Ability to push/pull light objects weighing up to 25 lbs. or requiring up to 25 lbs. of force (mail cart, manual pallet jack); ability to push/pull carts containing up to 70 lbs.

  • Ability to frequently lift or carry up to 25 lbs. by hand.

  • Valid Driver’s License

a. Receive, record, and distribute external/internal mail and shipments using system software.

b. Successfully fulfill corporate mailing request according to Postal regulations.

c. Perform presort activities including printing reports, verify and process Certified Certificate of Mailing.

d. Contact service providers and perform limited equipment maintenance and cleaning as required.

e. Responsible for operating and maintaining equipment according to OSHA applicable guidelines.

f. Set up, adjust, maintain and operate all Mailing, Insertion, andInkJetSpraying equipment.

g. Perform courier service when needed.

h. Maintain corporate changes through updating mail casing station and service center maintenance.

i. Pickup, sort, and inspect daily mail following the safe room protocols to prevent the possibility of contamination.

j. Perform address data entry for various stakeholders, as necessary.

k. Answer general mail service questions and inquiries from stakeholders, either in person, electronically or telephonically.

l. Handle return mail duties according to the mail service and departmental guidelines.

m. Perform print-to-mail functions that contain Personal Health Information PHI according to the mail service protocols.

n. Assist with training new or existing employees on mail service procedures and guidelines.

o. Other duties as assigned.

Posting Title: Mail Technician

Requisition ID: 214619

External Company Name: Wellmark Blue Cross and Blue Shield

External Company URL: