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J&J Family of Companies Manager, Worldwide Education, BWI in Des Moines, Iowa

Manager, Worldwide Education, BWI - 2306152571W


Johnson & Johnson Global Education Solutions and Biosense Webster are recruiting for a Manager, Worldwide Education based remotely in the Continental USA.

At Biosense Webster, Inc. we have one goal — to ensure those with cardiac arrhythmias can live the lives they want. This means transforming the latest advancements in electrophysiology into a suite of tools that empowers physicians with a range of treatments for the best outcomes. Quality products and approaches are achievable only through collaboration with the smartest minds in electrophysiology. For more than 30 years, we’ve been the global market leader in the science and technology of cardiac arrhythmia treatment, working with thousands of electrophysiologists to identify and develop diagnostic and treatment tools. And through onsite training, online courses and our global education centers, we work together to set new standards every day. Learn more about Biosense Webster at .

The Manager, Global Education is responsible for developing the learning materials that will be executed across regional Professional and Commercial Education teams to build proficiency related to the sale and clinical utilization of Biosense Webster, Inc. (BWI) hardware and software. This position will collaborate across the global and regional Prof Ed and Comm Ed MedTech teams to develop globally relevant education in support of New Product Introductions (NPI), New Employee Training, and ongoing learning that is consistent with the global education strategy. The educational needs of both customers and customer facing employees are in scope and must be approached with a global mindset. This role will partner with the Director and Sr. Manager and functional leaders in MedTech Education, Global Strategic Marketing (GSM) product launch leaders as well as regional commercial leaders (Marketing, Sales and Information Technology) to align on knowledge gaps, promote standard methodologies, leverage and embrace approved technologies, and ensure training consistency across all priority regions.


  • Partners with GSM product leads and commercial business leaders to translate marketing strategy to global education experiences in support of NPI and New Employee Training.

  • Collaborates with GSM and regional Commercial Marketing to build and deliver launch training strategies and curriculum, as part of the Launch Excellence process.

  • Collaborates with R&D and Advanced R&D throughout product development and lifecycle to ensure clinical and training viewpoints are represented and included in design and implementation.

  • Partners with MedTech Ed functional leads and commercial business leaders to facilitate best practice sharing.

  • Leverages MedTech Ed and BWI curriculum design protocols to maintain consistency of education experience globally to drive successful business results.

  • Partner with regional education teams to catalog needs and best practices and shares with MedTech Ed strategy and design leads.

  • Partners with regional LMS administration on content mapping and content management.

  • Ensures global compliance to the global learning digital strategy, communication strategy and digital asset library.

  • Responsible for taking technical content provided from various sources such as NPD, Medical Science, Marketing, Clinical, Sales, and R&D and applying educationally sound design techniques to create effective education experiences.

  • Facilitates initial product training and Train the Trainer (TTT) activities for regional Commercial Education key assets for all content crafted.

  • Follows relevant copy review processes and evaluates expiration status to keep all content current.

  • Uses surveys to collect metrics to measure effectiveness of training content/experience.

  • Maintains operating budget.

The anticipated base pay range for this position is $99,000 to $148,000. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan.

The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. For additional general information on Company benefits, please go to:




  • A minimum of a Bachelor’s Degree is required

Required Skills & Experience:

  • 5 years of Medical Device, Sonography or related field experience.

  • 3 years in Intracardiac Echocardiography

  • 3 years in cardiac electrophysiology, 3D mapping skills and/or intracardiac ultrasound.

  • Demonstrated leadership ability to empower and collaborate with a team of professionals, including personnel who may be working anywhere within the BWI organization globally.

  • Experience working with cross-functional teams across a matrix organization.

  • Demonstrated ability to handle a broad list of assets across multiple functions.

  • Proven track record of employing effective communication strategies and standards across multiple recipients, including US and OUS associates.

Preferred Skills & Experience:

  • Ultrasound experience in structural heart procedures.

  • Experience within regional Commercial Education focused on deployment of training.

  • Experience working in OUS marketplace or with OUS teams.

  • Experience collaborating with medical device sales or marketing.

  • Consistent track record managing vendor relationships.

  • Formal training and certification in Instructional Design or portfolio of curriculum designed.

  • Demonstrated solid understanding of Learning Management Systems, needs assessment, adult learning and cost/ benefit analysis


  • Proficient in speaking and writing in English

  • Strategy development and execution

  • Curriculum Design/ Training facilitation

  • Proven project management and consulting skills

  • Willingness to travel globally as required (up to 10%)

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love.

For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location NA-US-California-Irvine

Other Locations NA-United States

Organization Medical Device Business Services, Inc (6029)

Job Function Sales Training

Req ID: 2306152571W