Randstad Medical Scheduler in Des Moines, Iowa

Medical Scheduler

job details:

  • location:Des Moines, IA

  • salary:$11 - $11.50 per hour

  • date posted:Tuesday, January 8, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_720020

  • questions:jill.lange@randstadusa.com515/225-7991

job description

Medical Scheduler

Join our team! We are hiring medical schedulers to support our organization with scheduling appointments for our clients. If you have customer service experience or call center experience apply today!

Responsibilities:

  • Opens customer accounts by recording account information.

  • Maintains customer records by updating account information.

  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

  • Prepare product or service reports by collecting and analyzing customer information.

  • Contribute to team effort by accomplishing related results as needed.

  • Manage large amounts of incoming calls.

Working hours: 9:30 AM - 6:00 PM

Pay: $11/hr

Skills:

  • Customer service focused

  • Clear written and spoken communication

  • Good judgment and decision making

  • Computer competency

Education:

High School

Experience:

Entry Level

Qualifications:

Minimum of 1 year experience

Data entry a plus

Apply online at www.randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.