Randstad Medical Scheduler in Des Moines, Iowa
location:Des Moines, IA
salary:$11 - $11.50 per hour
date posted:Tuesday, January 8, 2019
job type:Temp to Perm
industry:Administrative and Support Services
Join our team! We are hiring medical schedulers to support our organization with scheduling appointments for our clients. If you have customer service experience or call center experience apply today!
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Prepare product or service reports by collecting and analyzing customer information.
Contribute to team effort by accomplishing related results as needed.
Manage large amounts of incoming calls.
Working hours: 9:30 AM - 6:00 PM
Customer service focused
Clear written and spoken communication
Good judgment and decision making
Minimum of 1 year experience
Data entry a plus
Apply online at www.randstadusa.com
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.