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Randstad Medical Scheduler in Des Moines, Iowa

Medical Scheduler

job details:

  • location:Des Moines, IA

  • salary:$11 - $12 per hour

  • date posted:Monday, August 12, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_788169

  • questions:markie.bacon@randstadusa.com515-318-6893

job description

Medical Scheduler

you will be responsible for receiving and responding to inbound customer inquiries and performing outreach and follow up to gather data or provide information. Performs data entry and maintains data integrity

Responsibilities:

? You will ensure the highest level of customer support by responding to calls from internal and external clients, which includes answering general inquiries, troubleshooting issues, and gathering information. You will refer more complex calls to the appropriate team members and documents call in tracking system.

? You will provide general office support and will demonstrate professionalism through written and verbal communication. You may perform data entry into the database within specified timeframes.

? You will work as an engaged team member to provide feedback, suggest improvement and work with leadership to achieve company and employee-owner goals.

Working hours: 7:00 AM - 6:30 PM

Skills:

  • Customer Service

  • Computer skills

  • Phone/communication skills

Education:

High School

Experience:

Entry Level

Qualifications:

? High school diploma.

? 1 - 2 years experience working in a customer service environment, with shown experience working in a fast-paced and deadline driven environment.

? Functional PC skills.

? Call center experience is preferred.

  • Background check required

  • Drug screening required

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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