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WelbeHealth Operations Manager, Launch - East in Des Moines, Iowa

WelbeHealth provides high-quality healthcare and social care services to vulnerable seniors in local communities in our centers and through community-based services. Welbe stays true to their mission of unlocking the full potential of seniors as we grow throughout California and beyond.

Under the direction of the AVP, Launch the Manager, Launch Operations holds a crucial position in ensuring smooth coordination and execution of end-to-end launch processes. Their responsibilities encompass overseeing timelines, resource allocation, and crossfunctional collaboration, all of which contribute to the successful execution of WelbeHealth's mission-aligned launches. With expertise in launch process optimization, they drive continuous improvement efforts and play a crucial role in equipping launch operators to manage multiple launches concurrently, utilizing the playbook's tools and guidelines effectively.

Essential Job Duties:

  • Manage the complete launch process, ensuring seamless coordination, execution and alignment with WelbeHealth’s mission.

  • In partnership with leadership, manage timelines, allocating resources, and coordinating tasks to achieve successful program launches.

  • Drive continuous improvement initiatives within the launch process to enhance efficiency and efficacy.

  • Collaborate with leadership to refine the Launch Project Plan and Playbook for up-to-date resources.

  • Utilize expertise in launch process optimization to guide teams through market launches successfully.

  • Empower launch operators to manage concurrent launches by leveraging the Playbook and managing the Smartsheet project plan in conjunction.

  • Coordinate meetings as needed (scheduling, agendas, notes)

  • Support new market operations as needed, including creating training and workflow/process documentation

Job Requirements:

  • Bachelor’s degree in a relevant field, professional experience may be substituted.

  • Highly proficient with Microsoft Office – Outlook, Word, Excel, PPT

  • Ability to travel up to 25%

  • Minimum three years’ experience using project management software, preferably Smartsheets

  • Minimum of three years’ experience of rapidly becoming an expert in complex processes and identifying opportunities for enhancement to drive continuous improvement.

  • Proficient in overseeing complex projects, managing timelines, resources, and cross functional teams effectively.

Benefits of Working at WelbeHealth Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

  • Medical insurance coverage (Medical, Dental, Vision)

  • Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time

  • 401 K savings + match

  • Additional Benefits

Salary/Wage base range for this role is $100,837.00- $131,088.64 annually + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com

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