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CBRE Procurement Specialist (Zendesk Support) in Des Moines, Iowa

Procurement Specialist (Zendesk Support)

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Customer Service, Facilities Management, Purchasing/Procurement


Remote - US - Remote - US - United States of America

About the Role:

As a CBRE Procurement Sr. Associate (Buyer), you will provide advanced support to the Procurement and Sourcing Team on various initiatives including database development and management, document administration, and client reporting.

This job is part of the Procurement function. They are responsible for sourcing and purchasing goods, services, or raw materials from vendors and suppliers.

What You’ll Do:

  • Oversee the tracking and organization of various vendor documents.

  • Review supplier pricing and specifications to ensure alignment with corporate guidelines. Complete the paperwork necessary for the acquisition of materials and services.

  • Confirm that delivered materials arrived on time and meet the required standards.

  • Point of contact for internal customer escalations, concerns, and troubleshooting.

  • Present research findings to management for review.

  • Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.

  • May establish new techniques to ensure the team is able to meet its objectives.

  • Has a direct impact on the team objectives as well as the objectives of related teams.

  • Ensure personal and team outcomes have a positive impact on customer objectives.

  • Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You’ll Need:

  • High School Diploma or GED with 5+ years of job-related experience.

  • In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.

  • Requires the ability to explain complex concepts or sensitive information.

  • Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

  • Excellent organizational skills with a master-level inquisitive mindset.

  • Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.


Those who wish to apply must currently be authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary for the Procurement Specialist position is $22.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.


CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)