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ARAG North America Quality Assurance Analyst in Des Moines, Iowa

Do you have proven expertise in developing and coordinating testing and data analysis to ensure high quality software projects are delivered on time? Are you passionate about Agile? Do you have SQL and Salesforce experience?

ARAG is hiring a Quality Assurance Analyst! This person will champion testing at ARAG by executing plans and identifying defects.

  • Executes system tests, regression tests, and functional tests. Performs testing and retesting by working closely with application and data developers.

  • Identifies and facilitates issue resolution with functional and technical groups. Tests, tracks, and verifies defects in software.

  • Reviews, defines, and writes acceptance criteria for user stories ensuring each are testable. Links test cases in the supplied tool suite with user stories and test results.

  • Tests applications for validity of results, accuracy, reliability, and conformance to requirements.

  • Reads SQL queries to understand database to research testing data.

  • Participates in root cause analysis with scrum team. Helps with recreation steps and troubleshooting.

  • Executes well-structured test plans and test cases.

  • Provides estimates of work effort.

  • Monitors application performance after implementation to prevent reoccurrence of bugs by executing manual regression test plans.

  • Prioritizes test cases to include in regression, based on risk analysis.

  • Collaborates with peers to maintain consistent test methodology and documentation.

  • Provides input to the QA testing strategy for the team’s software products.

  • Actively participates in QA and scrum team meetings. Communicates test progress and results.

  • Balances prioritizes and manages time with direction.

  • Serves as a positive role model by representing ARAG at its Best.

  • Tracks quality assurance metrics, like defect densities and open defect counts.

  • Other duties as assigned.


  • Experience with full quality management lifecycle for application development.

  • Understanding of system, functional, performance, integration, and regression testing.

  • Experience testing web-based applications.

  • Experience with software like Rally, Jira, or Azure DevOps for defect and test case management.

  • Understanding of performance and automated testing approaches and tools.

  • Experience with SQL and understanding of relational databases.

  • Understanding of WCAG accessibility guidelines and how to test for them using tools like ARC, WAVE, and NVDA.



  • Strong analytical abilities with strong attention to detail.

  • Strong interpersonal skills to foster teamwork, commitment, and cooperation. Must be able to work with a variety of individuals at all levels of the organization.

  • Ability to effectively manage workload, with guidance, across multiple project teams, prioritizing based on highest impact work.

  • Ability to effectively operate, multi-task, and remain positive in a fast-paced, ever-changing environment with aggressive deadlines.

  • Ability to take initiative and advocate for purposeful change and constant improvement that sets ARAG apart from the rest.

  • Ability to troubleshoot and resolve issues at a tactical level.

  • Excellent written and verbal communication skills.

  • Ability to think beyond “what is” and ask “what could be?”.

  • Willingness to maintain a “fail fast, move forward” mindset.

  • Availability to work during off peak work hours when necessary.


  • Experience with Cucumber and behavior driven development of automated testing, including Gherkin.

  • Experience with Oracle.

  • Knowledge and experience testing in an AGILE environment.

  • Docker and Jenkins experience.

  • Experience using BrowserStack or a similar virtual instance technology in the automation framework.

  • Load and performance testing experience.

  • Experience testing in Salesforce.

  • Use of Visual Studio.

  • Experience using AppliTools for regression testing.

  • Mobile testing.


  • Four-year college level education, or equivalent combination of education, experience and formal training in IT or a related field.


  • 3+ years of experience in QA Methodology, or related field, of which a minimum of 1 year must be in a QA role.

Certifications, Licenses, Associations, etc.

  • None required.


  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


ID: 2021-2202

External Company Name: ARAG North America

External Company URL:

Street: 500 Grand Avenue