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CommonSpirit Health Receptionist in Des Moines, Iowa


MercyOne Home Care has provided home care and wellness services for over 35 years. Their innovative services and specialty programs recognize the needs of each patient and promote the highest quality of life. Their goal is to ensure all services consistently exceed quality measures and the expectations of patients and referring physicians. LOCATION NAME’s quality care is provided through a team of registered nurses, social workers, companions, dieticians, aides and physical, occupational and speech therapists.


The Receptionist/Team Coordinator - performs one or more assigned functions critical to the success of the Organization’s branch location(s): answers multi-line phone system, customer and clinical support, intake, health information data entry, medical records, scheduling, payroll and assists central Human Resources with designated location(s) duties. Contributes to the organizational success of providing high quality care by effectively coordinating location(s) office functions supporting patients, caregivers and employees. Team Coordinator –Area Administrative Support (TC)- in addtion, the area TC has a larger impact as they are responsible for all assgined branches within their assigned territory.


  • High School diploma or equivalent

  • A minimum of two years customer service experience.

  • Proficiency with a calculator and simple math.

  • Self-directed, detail oriented and organized.

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills, d etail oriented, strong organizational and time management skills.

  • Maintains confidentiality.

  • Good computer skills, familiar with multiple software programs including Windows based programs


  • Minimum one year of medical office related experience.

  • Two years of payroll related experience.

  • Specialized office training strongly preferred.

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Equal Opportunity

CHI Health at Home is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, pleaseclick here. (

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (1-800-875-2622) and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2021-162305

Employment Type Full Time

Department Home Health and Hospice

Hours / Pay Period 80

Facility MercyOne Home Care

Shift Day

Standard Hours Monday - Friday (8a-5p)

Work Schedule 8 Hour

Location IA-Des Moines