Wellmark Blue Cross Blue Shield Robotics Process Automation (RPA) Engineer III in Des Moines, Iowa
About the Career:The Robotic Process Automation (RPA) Engineer III takes ownership of technology related aspects of RPA implementation, recommending appropriate technology solutions and delivering architectural and technical solution designs. You will serve as a subject matter expert and resource for development and technical leads in the execution of deliverables. In addition, you will work crossfunctionally with business stakeholders in technical planning and system delivery. And you will consult and provide input on business process improvements. You will provide guidance for IT policies, procedures, tools, security and infrastructure. And research and recommend new emerging technologies, techniques and tools that will add value to the organization.
Our Ideal Candidate: You do not shy away from working with ambiguity, and feel effective when you can adapt quickly to changes in process or circumstances. You feel effective when you are able to bring the right stakeholders/business partners to the table to ensure a solid design/architecture. You feel fulfilled knowing your craft, but also working to delegate and provide oversight/coaching to others more junior in their career. You look forward to engaging with stakeholders to consult on their needs, come up with solutions, and work with the team to executing that solution. You have the mindset of an engineer and are engaged in learning the world of RPA.
Why Wellmark Technology?At a time when technology is creating new business models, disrupting industries and creating valuable experiences for consumers, our role as technology team members must elevate an organization through innovative transformation, modernized technology and delivery of new business strategies, including an aim to continuously evolve and enhance the customer experience. At Wellmark, our technology transformation program is called Ascend and is led by our empowered technology leaders and team members. Together, we are leaning into the future, owning the outcome and working together to transform how we work and what innovative solutions we deliver.
Wellmark has been namedone of the in the U.S. by Forbes Magazine, ranking #3 out of the top 500 midsize employers in the nation and 1st among midsize insurance companies!
Minimum Qualifications Required (all must be met to be considered)
Bachelor's Degree in Computer Science, IT, MIS, Engineering, or related fields or direct and applicable work experience
Minimum 7 years of experience to include any combination of the following:
Applicationdevelopment/programming,requirementsgathering/management,application security and solution architecture
Experience in evaluating various technology products and developing expertise in underlying technology and architecture, experience in project planning, requirements definition, architecture design, build/configuration, testing and operational transition
Providing innovative solutions to complex issues
With a minimum of 4 years of experience in IT infrastructure, architecture design, operations
Must have process documentation and analysis (PDD, SDDs) experience; including working with specifications of system requirements for business processes (data, presentation, and logic)
Proven ability to adapt when experiencing major changes in work tasks or work environment
Demonstrated experience coaching/mentoring others by providing guidance and feedback to help an employee or groups of employees strengthen their knowledge and skills to accomplish a task or solve a problem
Proven experience designing technical architecture and staying up to date with existing and emerging technologies
Must exhibit a strong consultation and stakeholder engagement skills. Looking for someone that will listen and engage with stakeholders to understand needs with the intention of providing advice and counsel. Work with others to guide individuals or groups to accomplish work, reach consensus or take action.
Demonstrated experience in problemsolving/troubleshootingskills (conceptual, technical, IT). Generates a range of solutions and courses of action with benefits, costs, and risks associated with each. Probes appropriate sources for answers, and thinks ‘outside the box’ . Tests proposed solutions against the reality.
Demonstrated communication skills: verbal and written – Articulate. With presentation skills and the ability to communicate at executive level. Is able to communicate information or concepts clearly and concisely to individuals or groups. Clearly and concisely conveys written information orally or in writing to individuals or groups to ensure that they understand the information and the message. Listens and responds appropriately to others.
Hiring Specifications Preferred
Bachelor's Degree in related field
Expertise in at least one of market leading RPA platforms: Blue Prism, Automation Anywhere, UI Path and deep understanding of technology and architecture concepts
Previous experience implementing RPA Tools - Automation Anywhere, UiPath. Experience in implementing Robotic technology solutions in an IT governed environment, Experience in non-Robotic automation technologies such as BPM and OCR / Extraction engines is desirable. Good understanding of various underlying technologies used in RPA, .Net & Software Products etc.
Previous process assessment experience for end-to-end process automation including RPA proof of concepts
a. Lead architectural and conceptual designs for robotic solutions. In coordination with Solution Architects, ensure solutions developed adhere and align to the delivered architecture, fulfill service level agreements and ensure solutions remain current with industry best practices, technologies and with Wellmark's standards.b. Create Solution Design Documents SDD for automation processes defined by the RPA Consultants and Business Users including effort estimation. Lead efforts to develop, test and implement automation resources into production.c. Conduct architectural evaluation, design and analysis of systems aligned to the business automation opportunity. Will consult and work with application teams regarding solutions.d. Collaborate with Tm Ldr Robotic Process Automation to design and implement effective technology solutions, while using innovative business and technology processes to identify and implement improvement initiatives, eliminate redundancies and maximizes reuse of applications.e. Identifies, defines and promotes RPA design principles and standards for developing and executing RPA processes. Responsible for defining & meeting RPA use case milestones, monitoring adherence to project scope, requirements and design documents in accordance with the RPA Playbook.f. Responsible for creating artifacts as defined in RPA Playbook and RPA Policy document to meet the defined requirements.g. Partner with cross-functional technology and design teams to ensure consistent solution delivery. Participates in the design of key RPA processes to ensure alignment with RPA program objectives.h. Support RPA delivery by assessing the technical feasibility of a solution & collaborating with the technical leads/architects on automation resource design.i. Ensure adherence with Wellmark's design and coding standards, policies and procedures. Partners with business units IT teams to embed RPA considerations into technology processes including SDLC.j. Other duties as assigned.